[Asterisk-Users] Display called Number or context on X-lite/X-Pro

[Henry Devito]

Guess I learned something new today...Thanks

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Robert Jackson
Sent: Thursday, October 07, 2004 8:35 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Display called Number or context on
X-lite/X-Pro



> -----Original Message-----
> From: Marcello Lupo [mailto:lupo at itspecialist.it] 
> Sent: Thursday, October 07, 2004 7:52 AM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Display called Number or context on 
> X-lite/X-Pro
> 
> 
> Hi to all,
> to manage properly a call center for multiple companies is 
> possible to let the 
> X-lite/X-Pro softphone to display the number or context 
> called from PSTN to 
> let operator answer with the correct name of the company??
>
We are doing exactly this.  By using SetCIDName and adding
what we want.  

Here is what mine looks like:

[incoming]
exten => 1234567890,1,SetCIDName(Company A)
... Normal dialplan stuff here.

Note: This sets the caller id name to "Company A" if you
	currently receive a value in the name field you would 
	need to change this to append the text to it.  
	(Since we don't receive a name via our PRI we just
	set the value.)
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