[Asterisk-Users] Display called Number or context on X-lite/X-Pro

[Henry Devito]

I haven't been able to make what you're asking work.  Here's another option.
I don't know if this will work for you. Set up queues for each of the
companies. Have the agent logged into multiple queues.  I think there is an
option that will play a specific recording to let the agent know which queue
the call came from before the call is connected.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Marcello Lupo
Sent: Thursday, October 07, 2004 6:52 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Display called Number or context on X-lite/X-Pro

Hi to all,
to manage properly a call center for multiple companies is possible to let
the 
X-lite/X-Pro softphone to display the number or context called from PSTN to 
let operator answer with the correct name of the company??
I explain better. If a call come from PSTN to Number A for company A i want 
the operator recognize it and answer "Good Morning, I'm Operator of company 
A" and the same for company B,C,D and so on??
Any Ideas?
thanks,
BYe,
MArcello

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