[Asterisk-Users] Cisco Support for 7940, Is this Right?

[Henry Devito]

Didn't mean to sound huffy or be offending, I just don't want to see Digium
or anybody on these lists get into trouble, as this is a great product and
the open source community is quite helpful.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matthew Boehm
Sent: Wednesday, October 06, 2004 1:17 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Cisco Support for 7940, Is this Right?

Calm down there bucko. I never said I was and wasn't advocating it. Take a
deep breath and count to 10...

Matthew
----- Original Message ----- 
From: "Henry Devito" <hdevito at qwest.net>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'"
<asterisk-users at lists.digium.com>
Sent: Wednesday, October 06, 2004 12:21 PM
Subject: RE: [Asterisk-Users] Cisco Support for 7940, Is this Right?


> Mathew, posting the software to the list is piracy and the person posting
> can & will be charged by Cisco.  I have seen this happen.  It is specific
in
> the end user agreement.  Cisco can even charge the admins responsible for
> the list.  Cisco has no tolerance for piracy.  I worked for Cisco when I
> first got out of the military a few years ago, they have a whole division
> dedicated to tracking piracy.  The $10 plan you are speaking about is only
> good if you buy the phone from a reseller certified to sell cisco
telephony
> or if you buy a certified refurb cisco product.  If you order the smartnet
> from CDW or any other reseller they are supposed to get the serial number
of
> the phone and submit it to cisco.  If it then comes back as purchased from
> one of the above they will let you have the smartnet, If not they will
> cancel your order.  If the phone is not a new or certified refurb the
> reseller is supposed to sell you a different contract that ranges from $79
> to $125 depending on the phone.
>
> I am a CCIE and a Cisco reseller I tried to sell these $9.18 smartnets to
> people on this list but all were rejected due to serial numbers.
>
> Have a good day.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matthew
Boehm
> Sent: Wednesday, October 06, 2004 9:24 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Cisco Support for 7940, Is this Right?
>
> He is wrong. All you need is the cheap $10 plan. This will give you access
> to Cisco's CCO website where you can download the firmware for any Cisco
> product.
>
> Yes, 7940 and 7960 are the same phone except 1 has 2 lines and the other
has
> 6. They both use the same firmware.
>
> > Can the one software-access contract be used to update multiple units?
>
>     Not sure on that. I'm using a resellers service contract so I guess
I'm
> in the clear. Once you download the firmware, Cisco has no way of tracking
> where it goes. You could post it to this list and everyone would be able
to
> use it. It doesn't "register" or "auth" with Cisco.
>
> Matthew
>
> ----- Original Message ----- 
> From: "Paul Dugas" <Paul at DugasEnterprises.com>
> To: <Asterisk-Users at lists.digium.com>
> Sent: Wednesday, October 06, 2004 7:56 AM
> Subject: [Asterisk-Users] Cisco Support for 7940, Is this Right?
>
>
> > Hi all,  Happy Wednesday!
> >
> > Got a 7940G off eBay to tinker with and, per the wiki, contacted Cisco
> > about a service contract.  Being just little ol' me, they won't deal
> > directly and blew me off (I hate dealing with Cisco, Nortel, etc as a
> > small-business person...)
> >
> > Again per the wiki, I hit CDW.com and found CON-SNT-CP7960 for $9.14.
> > Looking for support for the 7940 (not 7960), I just changed the part
> > number to CON-SNT-CP7940 and it found an entry but had no description.
> > Called them (via Asterisk and a VoIP carrier! too cool...), explained
what
> > I wanted, was assured that their $9.18 CON-SNT-CP7940 entry was what I
> > wanted, and bought it.
> >
> > Got a call back from the sales guy the next day.  He explained that I
> > really needed the $100 service plan.  We've not connected directly since
> > so I don't have the whole story but I figure I'd get my ducks in a row
> > before that.
> >
> > Can anybody provide me with additional validation of what I need?  All I
> > want to do is to be able to use this one phone for now.  I want to
upgrade
> > it from the current 3.1 firmware to the more current 7.2.
> >
> > What do I need if I start deploying more of them?
> >
> > Can the one software-access contract be used to update multiple units?
> >
> > Also, is the firmware in the 7940 and the 7960 the same?
> >
> > TIA,
> >
> > Paul
> >
> > --
> > Paul A. Dugas                               Dugas Enterprises, LLC
> > email: paul at dugasenterprises.com            1711 Indian Ridge Drive
> > phone: 404.932.1355  fax: 770.516-4841      Woodstock, GA 30189 USA
> >    [ onsite at the Georgia DOT's West Annex, 404.463.2860 x158 ]
> > _______________________________________________
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