[Asterisk-Users] SPA-2000 Dropped calls

Mike Benoit ipso at snappymail.ca
Tue Nov 30 22:16:54 MST 2004 

Do you by chance have another Linux box on the same network? One that
could be running the "LISa" daemon (network neighborhood browsers),
which often gets installed with Mandrake or KDE. 

If you do, disable the daemon, the reboots should stop immediately. At
least they did for me, and one other person who originally discovered
the issue.

Let me know if this fixes the problem, and also let Sipura support know
that this bug in there firmware has affected another person. Hopefully
they'll get around to fixing it sooner.

On Tue, 2004-11-30 at 19:27 -0600, Tim Lewis wrote:
> I am seeing the same thing here. A bad SPA? 
> 
> --
> Tim Schacher
> Tim at TimSchacher.com
> 218-844-5985
> 
> 
> On Tue, 2004-11-30 at 12:31, Mike Benoit wrote:
> > This sounds similar to the issue I have been dealing with for the past
> > several months. 
> > 
> > Are the calls just being dropped, or is the SPA rebooting itself? One
> > way to find out is to setup a syslog server, and configure the SPA to
> > send all its debug output to that (make sure you increase the debug
> > level to highest as well). 
> > 
> > Monitor it for a few hours, and see if you get messages like this:
> > 
> > Nov 29 08:20:56 192.168.1.185 System started: ip at 192.168.1.185, reboot
> > reason:H7372014f
> > Nov 29 08:21:04 192.168.1.190 System started: ip at 192.168.1.190, reboot
> > reason:H0
> > Nov 29 08:21:04 192.168.1.190 System started: ip at 192.168.1.190, reboot
> > reason:H0
> > Nov 29 08:21:04 192.168.1.189 System started: ip at 192.168.1.189, reboot
> > reason:H0
> > Nov 29 08:21:04 192.168.1.189 System started: ip at 192.168.1.189, reboot
> > reason:H0
> > 
> > If you do, let me know, as I can probably help you out. 
> > 
> > On Mon, 2004-11-29 at 22:48 -0600, Tim Lewis wrote:
> > > Been having a problem with my two Sipura 2000's dropping calls from the
> > > SPA-2000 side. Seems the calls are dropped right before the "Next
> > > Registration" time. Calls drop about ever 60 minutes or so. I have
> > > dialed from one port to the other and let it sit. After about 60 minutes
> > > or so the calls get dropped.
> > > 
> > > System details are below
> > > 
> > > Asterisk ver. CVS-HEAD-11/27/04-23:42:45
> > > 
> > > RHEL 3
> > > 
> > > 10/100 LAN
> > > 
> > > Static IP address
> > > 
> > > SPA-2000 Software Ver. 2.0.11(g)
> > > SPA-2000 Hardware Ver. 2.0.1(563f)
> > > 
> > > sip.conf
> > > 
> > > [8445983]
> > > type=friend
> > > username=8445983
> > > secret=mypassword
> > > nat=0
> > > context=toll-access
> > > host=dynamic
> > > canreinvite=no
> > > reinvite=no
> > > allow=ulaw
> > > ;allow=alaw
> > > mailbox=5983
> > > 
> > > 
> > > output from sip debug
> > > 
> > > Sip read:
> > > REGISTER sip:192.168.0.5 SIP/2.0
> > > Via: SIP/2.0/UDP 192.168.0.20:5060;branch=z9hG4bK-b1938413
> > > From: 8445985 <sip:8445985 at 192.168.0.5>;tag=c864004bd9b6bbbdo0
> > > To: 8445985 <sip:8445985 at 192.168.0.5>
> > > Call-ID: 76662903-a6afea65 at 192.168.0.20
> > > CSeq: 1 REGISTER
> > > Max-Forwards: 70
> > > Contact: 8445985 <sip:8445985 at 192.168.0.20:5060>;expires=9999
> > > User-Agent: Sipura/SPA2000-2.0.11(g)
> > > Content-Length: 0
> > > Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
> > > Supported: x-sipura
> > > 
> > > 
> > > 12 headers, 0 lines
> > > Using latest request as basis request
> > > Sending to 192.168.0.20 : 5060 (non-NAT)
> > > Transmitting (no NAT):
> > > SIP/2.0 100 Trying
> > > Via: SIP/2.0/UDP 192.168.0.20:5060;branch=z9hG4bK-b1938413
> > > From: 8445985 <sip:8445985 at 192.168.0.5>;tag=c864004bd9b6bbbdo0
> > > To: 8445985 <sip:8445985 at 192.168.0.5>;tag=as174ef08c
> > > Call-ID: 76662903-a6afea65 at 192.168.0.20
> > > CSeq: 1 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Contact: <sip:8445985 at 192.168.0.5>
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5060
> > > Transmitting (no NAT):
> > > SIP/2.0 401 Unauthorized
> > > Via: SIP/2.0/UDP 192.168.0.20:5060;branch=z9hG4bK-b1938413
> > > From: 8445985 <sip:8445985 at 192.168.0.5>;tag=c864004bd9b6bbbdo0
> > > To: 8445985 <sip:8445985 at 192.168.0.5>;tag=as174ef08c
> > > Call-ID: 76662903-a6afea65 at 192.168.0.20
> > > CSeq: 1 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Contact: <sip:8445985 at 192.168.0.5>
> > > WWW-Authenticate: Digest realm="asterisk", nonce="47af5efb"
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5060
> > > Scheduling destruction of call '76662903-a6afea65 at 192.168.0.20' in 15000
> > > ms
> > > pbx*CLI>
> > > 
> > > Sip read:
> > > REGISTER sip:192.168.0.5 SIP/2.0
> > > Via: SIP/2.0/UDP 192.168.0.20:5061;branch=z9hG4bK-9723ca95
> > > From: 8445983 <sip:8445983 at 192.168.0.5>;tag=342babdb37a0856do1
> > > To: 8445983 <sip:8445983 at 192.168.0.5>
> > > Call-ID: 5039486b-2415121d at 192.168.0.20
> > > CSeq: 1 REGISTER
> > > Max-Forwards: 70
> > > Contact: 8445983 <sip:8445983 at 192.168.0.20:5061>;expires=3600
> > > User-Agent: Sipura/SPA2000-2.0.11(g)
> > > Content-Length: 0
> > > Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
> > > Supported: x-sipura
> > > 
> > > 
> > > 12 headers, 0 lines
> > > Using latest request as basis request
> > > Sending to 192.168.0.20 : 5061 (non-NAT)
> > > Transmitting (no NAT):
> > > SIP/2.0 100 Trying
> > > Via: SIP/2.0/UDP 192.168.0.20:5061;branch=z9hG4bK-9723ca95
> > > From: 8445983 <sip:8445983 at 192.168.0.5>;tag=342babdb37a0856do1
> > > To: 8445983 <sip:8445983 at 192.168.0.5>;tag=as7ec12bce
> > > Call-ID: 5039486b-2415121d at 192.168.0.20
> > > CSeq: 1 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Contact: <sip:8445983 at 192.168.0.5>
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5061
> > > Transmitting (no NAT):
> > > SIP/2.0 401 Unauthorized
> > > Via: SIP/2.0/UDP 192.168.0.20:5061;branch=z9hG4bK-9723ca95
> > > From: 8445983 <sip:8445983 at 192.168.0.5>;tag=342babdb37a0856do1
> > > To: 8445983 <sip:8445983 at 192.168.0.5>;tag=as7ec12bce
> > > Call-ID: 5039486b-2415121d at 192.168.0.20
> > > CSeq: 1 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Contact: <sip:8445983 at 192.168.0.5>
> > > WWW-Authenticate: Digest realm="asterisk", nonce="5a8a4fbd"
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5061
> > > Scheduling destruction of call '5039486b-2415121d at 192.168.0.20' in 15000
> > > ms
> > > pbx*CLI>
> > > 
> > > Sip read:
> > > REGISTER sip:192.168.0.5 SIP/2.0
> > > Via: SIP/2.0/UDP 192.168.0.20:5060;branch=z9hG4bK-46bc8b4
> > > From: 8445985 <sip:8445985 at 192.168.0.5>;tag=c864004bd9b6bbbdo0
> > > To: 8445985 <sip:8445985 at 192.168.0.5>
> > > Call-ID: 76662903-a6afea65 at 192.168.0.20
> > > CSeq: 2 REGISTER
> > > Max-Forwards: 70
> > > Authorization: Digest
> > > username="8445985",realm="asterisk",nonce="47af5efb",uri="
> > > sip:8445985 at 192.168.0.5",algorithm=MD5,response="1a025630f2e7b5a94fa227ae79fef7a
> > > 1"
> > > Contact: 8445985 <sip:8445985 at 192.168.0.20:5060>;expires=9999
> > > User-Agent: Sipura/SPA2000-2.0.11(g)
> > > Content-Length: 0
> > > Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
> > > Supported: x-sipura
> > > 
> > > 
> > > 13 headers, 0 lines
> > > Using latest request as basis request
> > > Sending to 192.168.0.20 : 5060 (non-NAT)
> > > Transmitting (no NAT):
> > > SIP/2.0 100 Trying
> > > Via: SIP/2.0/UDP 192.168.0.20:5060;branch=z9hG4bK-46bc8b4
> > > From: 8445985 <sip:8445985 at 192.168.0.5>;tag=c864004bd9b6bbbdo0
> > > To: 8445985 <sip:8445985 at 192.168.0.5>;tag=as174ef08c
> > > Call-ID: 76662903-a6afea65 at 192.168.0.20
> > > Seq: 2 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Contact: <sip:8445985 at 192.168.0.5>
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5060
> > > Transmitting (no NAT):
> > > SIP/2.0 200 OK
> > > Via: SIP/2.0/UDP 192.168.0.20:5060;branch=z9hG4bK-46bc8b4
> > > From: 8445985 <sip:8445985 at 192.168.0.5>;tag=c864004bd9b6bbbdo0
> > > To: 8445985 <sip:8445985 at 192.168.0.5>;tag=as174ef08c
> > > Call-ID: 76662903-a6afea65 at 192.168.0.20
> > > CSeq: 2 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Expires: 3600
> > > Contact: <sip:8445985 at 192.168.0.20:5060>;expires=3600
> > > Date: Tue, 30 Nov 2004 04:29:03 GMT
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5060
> > > Scheduling destruction of call '76662903-a6afea65 at 192.168.0.20' in 15000
> > > ms
> > > 
> > > 
> > > Sip read:
> > > REGISTER sip:192.168.0.5 SIP/2.0
> > > Via: SIP/2.0/UDP 192.168.0.20:5061;branch=z9hG4bK-572e66a
> > > From: 8445983 <sip:8445983 at 192.168.0.5>;tag=342babdb37a0856do1
> > > To: 8445983 <sip:8445983 at 192.168.0.5>
> > > Call-ID: 5039486b-2415121d at 192.168.0.20
> > > CSeq: 2 REGISTER
> > > Max-Forwards: 70
> > > Authorization: Digest
> > > username="8445983",realm="asterisk",nonce="5a8a4fbd",uri="
> > > sip:8445983 at 192.168.0.5",algorithm=MD5,response="31e27e17f7a0f434cc636ce16a3e48e
> > > 9"
> > > Contact: 8445983 <sip:8445983 at 192.168.0.20:5061>;expires=3600
> > > User-Agent: Sipura/SPA2000-2.0.11(g)
> > > Content-Length: 0
> > > Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
> > > Supported: x-sipura
> > > 
> > > 
> > > 13 headers, 0 lines
> > > Using latest request as basis request
> > > Sending to 192.168.0.20 : 5061 (non-NAT)
> > > Transmitting (no NAT):
> > > SIP/2.0 100 Trying
> > > Via: SIP/2.0/UDP 192.168.0.20:5061;branch=z9hG4bK-572e66a
> > > From: 8445983 <sip:8445983 at 192.168.0.5>;tag=342babdb37a0856do1
> > > To: 8445983 <sip:8445983 at 192.168.0.5>;tag=as7ec12bce
> > > Call-ID: 5039486b-2415121d at 192.168.0.20
> > > CSeq: 2 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Contact: <sip:8445983 at 192.168.0.5>
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5061
> > > Transmitting (no NAT):
> > > SIP/2.0 200 OK
> > > Via: SIP/2.0/UDP 192.168.0.20:5061;branch=z9hG4bK-572e66a
> > > From: 8445983 <sip:8445983 at 192.168.0.5>;tag=342babdb37a0856do1
> > > To: 8445983 <sip:8445983 at 192.168.0.5>;tag=as7ec12bce
> > > Call-ID: 5039486b-2415121d at 192.168.0.20
> > > CSeq: 2 REGISTER
> > > User-Agent: Asterisk PBX
> > > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
> > > Expires: 3600
> > > Contact: <sip:8445983 at 192.168.0.20:5061>;expires=3600
> > > Date: Tue, 30 Nov 2004 04:29:03 GMT
> > > Content-Length: 0
> > > 
> > > 
> > >  to 192.168.0.20:5061
> > > Scheduling destruction of call '5039486b-2415121d at 192.168.0.20' in 15000
> > > ms
> > > 11 headers, 2 lines
> > > Reliably Transmitting:
> > > NOTIFY sip:8445983 at 192.168.0.20:5061 SIP/2.0
> > > Via: SIP/2.0/UDP 192.168.0.5:5060;branch=z9hG4bK40a138cf
> > > From: "asterisk" <sip:asterisk at 192.168.0.5>;tag=as40e64aad
> > > To: <sip:8445983 at 192.168.0.20:5061>
> > > Contact: <sip:asterisk at 192.168.0.5>
> > > Call-ID: 794d086c252c042d7ae8378c22a5dde9 at 192.168.0.5
> > > CSeq: 102 NOTIFY
> > > User-Agent: Asterisk PBX
> > > Event: message-summary
> > > Content-Type: application/simple-message-summary
> > > Content-Length: 42
> > > 
> > > Messages-Waiting: no
> > > Voice-Message: 0/1
> > >  (no NAT) to 192.168.0.20:5061
> > > Scheduling destruction of call
> > > '794d086c252c042d7ae8378c22a5dde9 at 192.168.0.5' in                      
> > > 15000 ms
> > > pbx*CLI>
> > > 
> > > Sip read:
> > > SIP/2.0 200 OK
> > > To: <sip:8445983 at 192.168.0.20:5061>;tag=a2f4e6f3d386c535i1
> > > From: "asterisk" <sip:asterisk at 192.168.0.5>;tag=as40e64aad
> > > Call-ID: 794d086c252c042d7ae8378c22a5dde9 at 192.168.0.5
> > > CSeq: 102 NOTIFY
> > > Via: SIP/2.0/UDP 192.168.0.5:5060;branch=z9hG4bK40a138cf
> > > Server: Sipura/SPA2000-2.0.11(g)
> > > Content-Length: 0
> > > 
> > > 
> > > 8 headers, 0 lines
> > > Destroying call '794d086c252c042d7ae8378c22a5dde9 at 192.168.0.5'
> > > Destroying call '76662903-a6afea65 at 192.168.0.20'
> > > Destroying call '5039486b-2415121d at 192.168.0.20'
> > > pbx*CLI>
> > > 
> > > Any ideas would be of GREAT help
> > > 
> > > Thanks
> > > 
> > > _______________________________________________
> > > Asterisk-Users mailing list
> > > Asterisk-Users at lists.digium.com
> > > http://lists.digium.com/mailman/listinfo/asterisk-users
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
-- 
Mike Benoit <ipso at snappymail.ca>
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