[Asterisk-Users] How to rid yourself of Broadvoice
Tim Mattison
tim at marocon.com
Mon Nov 29 12:08:14 MST 2004
If you're having problems cancelling your Broadvoice service like I was
simply do the following:
1) Dial 1-978-418-7300 (don't block your caller ID/CPN).
2) Announce your displeasure with the service to their voicemail (it
should tell you something that you have to leave voicemail to get
support). Expletives will reduce the waiting in step 3 from 10 minutes
to 5 minutes.
3) Wait 10 minutes and your phone will ring with a Broadvoice
representative ready to receive your appreciation for being a great
company.
After two months of no service, dozens of e-mails and phone calls, and
canned "we don't support Asterisk" responses this finally got the job
done. American Express is doing the rest of the legwork in getting my
$30+ back for the entire month the service didn't work.
More information about the asterisk-users
mailing list