[Asterisk-Users] Asterisk - ACD.

[Jefferson Carvalho]

Hello list ,

I was searching on the list history some information regards
ACD funcionallity in asterisk.
I´ve some words from Mark Spencer... about your
first steps about this .
I´d like to make a suggestion about this implementation:

Why not create call groups in sip.conf ?!  We have this
on Zap Channels !!!

For example :

We have XYW users ( sip1 , sip2 .. etc ) = g3
When we create an extension we will refer to
that group . :)

exten => 100,Dial(SIP/g3 ... ) :)

Mark , please think about it.

Regards,

-Jefferson Carvalho