[Asterisk-Users] Giving users the ability to break out of thequeue and go to voicemail

[Richard Lyman]

William M. Sandiford wrote:

>Excuse the newbie nature of the question, but can you elaborate a little
>further.  Sorry...I am pretty new
>
>-----Original Message-----
>From: Peter Svensson [mailto:psvasterisk at psv.nu] 
>Sent: Saturday, November 06, 2004 4:11 AM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: Re: [Asterisk-Users] Giving users the ability to break out of
>thequeue and go to voicemail
>
>
>On Sat, 6 Nov 2004, William M. Sandiford wrote:
>
>  
>
>>Hello All:
>>
>>I need some help.  I am trying to configure * so that users that are 
>>placed in a call are able to break out of the queue and go to 
>>voicemail if they no longer wish to wait in the queue.  I read the cmd
>>    
>>
>
>  
>
>>options for the Queue command and I had figured that either option h 
>>or H would do the trick by allowing the user to push '*' to break 
>>out...but it doesn't work.
>>
>>Does anyone know how to accomplish what I want to do.  Thanks!
>>
>>Here is what I had tried in extensions.conf   (it didn't seem to work)
>>
>>exten => 9056742007,1,Answer
>>exten => 9056742007,2,Wait,1
>>exten => 9056742007,4,Queue(tech|hH)
>>exten => 9056742007,5,Voicemail(u9056742007)
>>exten => 9056742007,6,Hangup
>>    
>>
>
>All you have to do is provide a context in your queue definition. In
>that 
>context you should have all the one digit (or symbols in case of *#) 
>extensions that you want to allow.
>
>Peter
>
>
>_______________________________________________
>  
>
maybe look at the docs? 

http://www.digium.com/asterisk_handbook/agentlogin_queues.rtf      <- 
this one is way old, but still has info about this
http://www.dynx.net/ASTERISK/DOCS/RTF/agentlogin3.rtf      <-the new 
last one i did, can't find it on digiums site yet