[Asterisk-Users] Giving users the ability to break out of thequeue and go to voicemail

[William M. Sandiford]

Excuse the newbie nature of the question, but can you elaborate a little
further.  Sorry...I am pretty new

-----Original Message-----
From: Peter Svensson [mailto:psvasterisk at psv.nu] 
Sent: Saturday, November 06, 2004 4:11 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Giving users the ability to break out of
thequeue and go to voicemail


On Sat, 6 Nov 2004, William M. Sandiford wrote:

> Hello All:
> 
> I need some help.  I am trying to configure * so that users that are 
> placed in a call are able to break out of the queue and go to 
> voicemail if they no longer wish to wait in the queue.  I read the cmd

> options for the Queue command and I had figured that either option h 
> or H would do the trick by allowing the user to push '*' to break 
> out...but it doesn't work.
> 
> Does anyone know how to accomplish what I want to do.  Thanks!
> 
> Here is what I had tried in extensions.conf   (it didn't seem to work)
> 
> exten => 9056742007,1,Answer
> exten => 9056742007,2,Wait,1
> exten => 9056742007,4,Queue(tech|hH)
> exten => 9056742007,5,Voicemail(u9056742007)
> exten => 9056742007,6,Hangup

All you have to do is provide a context in your queue definition. In
that 
context you should have all the one digit (or symbols in case of *#) 
extensions that you want to allow.

Peter


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