[Asterisk-Users] Multi-line analog phones with Asterisk?

[Richard Reina]

Thank you very much for your thoghtful and thorough
response.

I guess I don't wan't to set up * to behave like a key
system, thank godness, I just want to be able to
juggle calls which it sould like Asterisk can do fine.

Just to clarify though, can the polycom IP 500 / 600
work on analog lines?

Thanks Again,

Richard

--- Walt Reed <asterisk at linuxguy.com> wrote:

> On Thu, Nov 04, 2004 at 07:18:38AM -0800, Richard
> Reina said:
> > I am interested in implementing Asterisk and
> someday
> > hope to have it replace my 8 x 24 Nortel switch. 
> > However, I was told by a Telcom friend that my
> multi
> > line phones (Nortel 7208s) may not work with
> Asterisk.
> >  This is a huge concern because in my business we
> are
> > constantly jumping back from one line to another
> > (putting people on hold and grabbing another line
> and
> > going back and forth etc.)  Is it possible with
> > Asterisk to (or are there analog phones that allow
> )
> > access multiple lines with the press of a button,
> so
> > that if someone says "Richard line 4 is for you",
> I
> > can easily put my caller on hold and grab line 4? 
> 
> 
> The Nortel 7208 is a proprietary digital phone that
> only works with
> nortel equipment, so no, you won't be able to use
> those phones
> specifically. However, there are other multi-line
> phones such as the
> polycom IP 500 / 600 or the Cisco IP phones that
> will work just fine
> with asterisk.
> 
> I'm guessing, but it sounds like you have the line
> buttons on your
> phones mapped to actual phone company lines. This is
> called a "key
> system" type setup. Asterisk is a PBX. You "MAY" be
> able to make it
> function like a key system, but it would be a royal
> pain.
> 
> http://experts.about.com/q/2419/1801187.htm
> 
> With phones that have multiple line appearances such
> as the polycom or
> cisco phones mentioned above, you can juggle
> anywhere from 2 to 6 calls
> for YOU specifically at once. So if you have 8
> people in your office and
> use phones with 6 line appearances, you could
> theoretically collectivly
> juggle 48 calls (how insane would that be?? :-)
> 
> Anyway, Asterisk has all the features and
> capabilities of the "big boys"
> - well beyond your current norstar system. Rather
> than someone yelling
> over that you have a call on line 6, they would just
> transfer it to
> your phone, or park the call and yell over that you
> have a call parked
> on extension 706 or whatever, which you can go grab,
> or they send it to
> voicemail. Flexability here is just about unlimited.
> 
> Check out:
> 
> http://www.voip-info.org/wiki-PBX+features
> http://www.voip-info.org/wiki-Asterisk+PBX+functions
>
http://www.millenigence.com/articles/asterisk-non-technical-review.pdf
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