[Asterisk-Users] launching urls from queues
lenz
lenz-ml at oinko.net
Wed Nov 3 08:26:52 MST 2004
Hello list,
I'm glad to annonuce that with the latest version of Xc-Ast, it is now
possible to launch the optional queue URL defined by the Queue() command
even if your terminal does not support this feature. This way, URLs are
configured per-queue and not launched on the basis of the dialed extension
like in other packages offering the same functionality.
It also offers a real-time monitoring feature so that an agent can see the
latest calls he's taken (on all of the queues s/he's registered to) and
see all relevant data for the call s/he is currently handling.
As always, any suggestion or improvement is welcome
l.
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