[Asterisk-Users] EIC & *

[Guido Rebert]

As I suposed... You have there a pretty nice solution. 

The T100p has an "ethernet" port I think your Dialogic´s CIC server board
also has an "ethernet" port...
As mine dialogic is coaxial like...

You have over there a nice stuff!

Any idea with exchange/crm? Asterisk talking with eic/cic...?

Guido Rebert
Network Manager
GrupoPyD - +54 11 55554800


-----Mensaje original-----
De: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] En nombre de Tom Neville
Enviado el: Lunes, 01 de Noviembre de 2004 01:51 p.m.
Para: Asterisk Users Mailing List - Non-Commercial Discussion
Asunto: Re: [Asterisk-Users] EIC & *


We're doing just that.  :)   I was going to reply off-line, but this 
should apply to just about any PBX that has PRIs going in and 
T1/Channel banks coming out.

We've got a CIC system with 4 PRI ports and 10 Station ports (T1s going 
to Adtran TA-750s.)  Our current system is built on ISA cards.  The CIC 
VOIP boards are PCI, so we would have to replace all the hardware.  
(Way too expensive.)

What we have working right now is a T1 (normally connected to an Adtra 
TA-750) going into a T100P.  This is used to bring "stations" into the 
* box.  Each channel corresponds to  a specific user.. ie 
station-cb10-01 in the CIC world is me.  Channel 1 is me in the * 
world.  Using zapata.conf I map each channel to a context..

zapata.conf
---
context = exttomn
channel => 1

context = extdela
channel => 2

Those contexts then ring whatever VOIP lines we want:

extensions.conf
---
[exttomn]
exten => s,1,Dial(SIP/7001&SIP/1560 at sneaky.net)

[fromtomn]
exten => _NXXXXXX,1,Dial(Zap/1/${EXTEN})
exten => _NXXNXXXXXX,1,Dial(Zap/1/${EXTEN});
exten => _1NXXNXXXXXX,1,Dial(Zap/1/${EXTEN});

exten => _9,1,Dial(Zap/1)

To place outbound calls, calls from the SIP phones are mapped into 
[fromUSERNAME] contexts.  This causes outbound calls from these 
extensions to be placed through the users normal station.  (The _9 is 
to allow the user to dial 9 to pickup the channel without actually 
dialing anything, incase you hit PICKUP in the CIC client by mistake.  
:)  If the user is not there, the dial to the station is allowed to 
just timeout and CIC pulls the call back and drops them in the CIC 
voicemail (Unified messaging stuff..)  This allows me to stay 
"Available, no ACD" to get my calls bounced to all of my phones...

As for inbound, we ran a PRI into a T100P with PRI_NET signaling.  
(Providing a PRI to the Interactive box.)  Through that, I am able to 
take VOIP inbound calls (eventually routing them from an AS5400 also 
providing dialup in other cities) into the CIC box.  CallerID is 
reported correctly to the CIC box and inbound DID also works as it 
should.

I then created a new TrunkGroups in CIC and put the * lines into that.  
(Our other lines are also grouped in TrunkGroups.)  This allows me to 
route outbound long distance out the PRI to the * box and on to 
whatever VOIP provider we're using that day.  :)

Tom


On Nov 1, 2004, at 10:56 AM, Guido Rebert wrote:

> Has anyone done some integration between Interactive Intelligence 
> (cic,
> eic...) and Asterisk?
> Thanks all
> Guido
>
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