[Asterisk-Users] call waiting indicator do not work for me.

[Michael Swan]

At 02:36 PM 5/22/2004 +0200, nicolas wrote:
>Hi,
>
>The call waiting indicator do not work for me.
>
>I am using a snom200 cwi is switched on in phone-config.
>
>Have asked snom, but there are can not help me, because it is working for
>them.
>
>When it is coming in an call while the phone is busy.
>The phone returns:
>
>-- Got SIP response 486 "Busy Here" back from 190.100.200.19
>
>But it should not, should make a "call waiting indication".
>
>(The same behaviour is when i am dialing the phone (in idle) from extern
>without making an "exten => s,x,Answer".)

Hi Nicolas,

We experienced the same problem recently with our snom200. It happened
when we were trying to upgrade to the 2.05x firmware releases. I believe
what happened during one of the many restarts and reloads, a phone option
got reset. Try opening up the browser interface to the phone, then clicking
Settings>Redirection, then using the Event menu to set to "Never". Ours
somehow got set to "Always". Once we made this change, the busy messages
went away. I don't know what the default value for this setting is.

As for MWI, it has been our experience that it does not work properly in 
the 2.04x
firmware (MWI light lights but never gets cleared when all messages have been
deleted.) We tried updating to all the 2.05x releases which did fix the MWI
behavior but broke the flash/hold feature. We went back to 2.04 because
hold was more important than a working MWI.

YMMV.

Michael Swan
Neon Software, Inc.