[Asterisk-Users] Can Asterisk ....

[Thomas Mangin]

Hello,

I am new to all "voice" topic and would really appreciate some help from 
the list.

I am living/working in the UK and need to get a PBX installed at our 
office. We need to be able to take 20-30 incoming calls for 10 phones 
and scale without too much pain. So I guess that I should ask the telco 
to install us a E1 to start (please correct me if I am wrong). The E1 
will be used for more than one number (ie: several 0845 - UK local call 
rate) numbers probably all using the same background number.

Now could Asterisk ....
- Be configured to allow the phone (ideally IP phone) to display which 
"real" number is being called (ideally a "name" for that number)
  ( sales line ringing, support line, etc.)
- Cause only phones part of a group to call if the number related to 
that group rings
  ( Never liked to take support, sales or accounting call, well really I 
do not like phones ;-) )
- Provide queuing with nice music/message _different_ per number when on 
hold.
  ( your service with us is down but please hold and our sales 
representative will be able to tell you why we are fantastic)
- Let the caller know its position in the queue (ie: "you are number # 
in the queue, please hold and an operator will hang on you")
- Let the person leave a message if he/she is not willing to wait that 
for the 150 previous call to be answered first.

What would be the requirement for such a solution hardware wise ( card 
to take the E1 mainly, as I guess that a "standard" PC should do the trick )

Thank you

Thomas