[Asterisk-Users] how to force agent logout

Cristian Manoni cristian.manoni at nethesis.it
Tue Mar 16 01:12:37 MST 2004

Hi all
in my callcenter i have 10 agents that make the agentlogin and wait the
calls with the strategy leastrecent earing music.
sometimes the agent logout fail when an agent hangup the phone to make a
The result is that the agent after the break can't log in again because is

the only solution i find to permit the agent login again is to restart

The problem appens with asterisk 0.7.2 with app_queue patched.
the bug is http://bugs.digium.com/bug_view_page.php?bug_id=0001039

my question is:
how can i log out the agent manually to permit he can login again?
There is a command line way to logout a single agent?


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