RES: [Asterisk-Users] 403 Forbidden

[Vinicius Viana]

I believe your gatekeeper or your gateway is refusing the call. This can be
a authorization problem in the gatekeeper or codec problem in the gateway.

You need to see where your call is failing. Try to do the following:

1 - Turn on the oh323 trace in the oh323.conf file adding these lines to
your configuration:
wrapLibTraceLevel=3
libTraceLevel=3
libTraceFile=/var/log/asterisk/oh323.log

2 - Make a call from your SIP Phone to your PBX

3 - Look into the /var/log/asterisk/oh323.log and verify if the call is
failing in the Admission Request or in the Setup message.

4 - If it fails in the Admission Request (you will see a Admission Reject
into the log) the problem is in the configuration of your gatekeeper.
5 - If it fails in the Setup message (you will see a Release Complete into
the log) the problem is in the configuration of your gateway

Other thing you can see is if your asterisk box is registered with your
gatekeeper.

With the information you supplied this is what I remember you can check to
see what is wrong.

Regards,

Vinicius

-----Mensagem original-----
De: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]Em nome de Mireia Munoz de
jesus
Enviada em: quarta-feira, 10 de março de 2004 16:46
Para: asterisk-users at lists.digium.com; Martin Mielke
Cc: asterisk-users at lists.digium.com
Assunto: Re: [Asterisk-Users] 403 Forbidden


Hi,

Thanks for your answer, but my asterisk is working as a H.323 - SIP gateway
and
calls between SIP clients (phone and soft clients) are working all right.
The
only problem I have, is like I have said in my mail is between sip phones
and
PBX.

Best Regards,

Mireia

PS: Someone have other ideas?


Quoting Martin Mielke <martin.mielke at thales-is.com>:

> Hi Mieria,
>
> Mireia Munoz de jesus wrote:
>
> >Hi!
> >
> >When I try to call from a SIP phone to a PBX phone I get this error:
> >
> >chan_oh323.c [1004] Couldn`t call 483377839
> >
> >and if I get the messages from SIP debug, I have a 403 message. The
> >configuration of my system is:
> >
> >SIP Phone ---- ASterisk ---- Gatekeeper ----- Gateway ----- PBX -----
Phone
> >
> >Have someone any idea of what is going on?. It will be very nice if
someone
> >helps... it`s been more than a week that I can`t solve this problem.
> >
> >Best Regards,
> >
> >Mireia
> >
>
> Could it be that  you are using a *SIP* phone? Although you can add
> H.323 to Asteriskm, SIP and H.323 are different protocols...
>
>
> HTH,
>
> Martin
>
>
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