[Asterisk-Users] Sipura 2000 not ringing.

[Mark Messmore, Technical Support, University Telcom Inc.]

Well thanks for letting me know that I'm not the only one having this
problem.  I'll be sure to try that out...that should at least be a
temporary fix.  I've also put in a tech-support ticket through
Atacom...who I got the SPA 2000 from.  I hope that we can get this all
figured out.  If I hear anything I'll be sure to let you know.

Mark

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Senad
Jordanovic
Sent: Tuesday, March 02, 2004 3:58 PM
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] Sipura 2000 not ringing.

Mark Messmore, Technical Support, University Telcom Inc. wrote:
> I was just wondering if anyone has had this situation...or one
> similar to it. 
> 
> I've got a Sipura SPA 2000.  After hooking it up and configuring it
> with my * box, it has worked well.  From both lines we are able to
> dial out at any point in time.  However after a few minutes (5-10
> usually) the Sipura will stop sending a ringer signal to the phones. 
> We can still dial, * shows that it is ringing those SIP clients, and
> both lines are still shown as being "registered".  Everything will
> work fine for the first 5-10 minutes after being "rebooted"...however
> after that there is silence.  Even if I dial the line from my cell
> phone and pick up the telephone that I am dialing...there is
> dial-tone...therefore it seems that the Sipura is just not passing
> those incoming calls after a short time period.          
> 
> If you have any idea why this is happening I'd sure appreciate
> hearing your thoughts.  Thanks 
> 

I had (and still have) similar problem. Once SPA 2000 registers with *
it all works well for few minutes. After that all incoming calls are not
answered by SPA 2000. 
Is that what you mean?

If so, I have temporaraly got SPA 2000 to re-register every 3 minutes.
This seems to work at the moment.
(Sipura tech support known about this problem for about 6-8 weeks now,
but I am still to hear from them).

Ta
SJ

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