[Asterisk-Users] Asterisk-Users List Etiquette

[Steven Critchfield]

You forgot to add in how awful it is when people  post using HTML and
then override font sizes or assume blue is an appropriate font color for
their message.

While I know some people don't like it when I turn my attention to them,
if it takes me even one more button press to be able to read your mail,
it isn't likely to be interesting to me to even bother helping you with
your problem.

Since the majority of unix users understand how each of us tweak our
environment to be the most productive for us, we don't like it when you
take liberties with our settings.

On Mon, 2004-06-14 at 22:03, twisted wrote:
> Friends, Romans, Countrymen, lend me your ears!
> 
> Or, in this case, your eyes.
> 
> It has become a problem I've noticed over and over again, that we tend
> to think the mailing list is some sort of forum, used to post whatever
> your hearts desire.  This list, not unlike any other mailing list, has
> a purpose.  A focus if you will.  Hopefully this 'document' will point
> out some key things we need to change to help this list remain friendly
> and helpful, not to mention, a vital asset to the Asterisk community.
> 
> And now, for the Asterisk-Users dial plan:
> 
> [Etiquette]
> 
> Exten => s,1, Posts to the Asterisk-Users list should be concise, and
> 	      on-topic.  Remember, the topic is ASTERISK, not "Provider 	     
> X doesn't answer email", or "Provider Y doesn't have rates 	      listed
> on their website."  Gripes of this nature, and 	      discussion of
> businesses relating to Asterisk should   	      be handled on the
> Asterisk-Biz list, or in the case of 	      customer service, with the
> person/provider in question.
> 
> Exten => s,2, Everyone was new at some point.  Let's try to keep our
> 	      cool with new members of the asterisk community.  While 	     
> yes, there needs to be some research done before asking 	     
> questions, Let's point them in the right direction, and do 	      so
> politely.  A general rule of thumb to use is to reply 	      to 'newbie'
> questions as if the person asking the question 	      was a guest in
> your home.
> 
> Exten => s,3, Since there are lot of users who deal with the community
> 	      from the workplace, let's watch our language on the list.  	     
> Not to be a sort of cyber-nanny, but most workplace ethics 	      frown
> deeply on vulgarity in *ANY* form.  
> 
> Exten => s,4, Keep flames, criticism, and cruelty to yourself.  If you
> 	      don't like the way a question has been answered, simply 	     
> post an alternative method.  No need to degrade someone or 	      their
> methods simply because you do not agree.
> 
> Exten => s,5, If you have found a bug, feel free to discuss it here to
> 	      confirm the issue, but remember, if you want action, you 	     
> will need to post it to the bug tracker at 	    	     
> http://bugs.digium.com, and be available for further 	      testing if
> necessary.  Also, to keep non-bugs out of 
>               the tracker, try to find someone on #asterisk-bugs on IRC
> 	      before posting the bug to confirm it.
> 
> Exten => s,6, If you find something useful to the community, and it
> 	      directly relates to Asterisk, share it!  Feel free to post 	     
> here or on the Wiki 		              
> 	      (http://www.voip-info.org/Wiki-Asterisk).  
> 
> Exten => s,7, Not everyone will abide by the etiquette, and there's
> 	      nothing we can do about that; But to avoid a flare-up, try 	     
> not to take it personally, or better yet, simply don't 	      respond to
> it.
> 
> Exten => s,8,Goto(Etiquette,s,1)
> 
> 
> If we can all agree on this, this list will continue to be a useful tool
> for the community. 
> 
> Please note - this was not specific to anyone, nor should it be taken
> personally by anyone.  This is just a guideline to keeping the peace,
> and increase our productivity as a community.  
> 
> **** Remember: We are a COMMUNITY. **** 
> 
> Thank you for your time, and please, if you must flame me for this, do
> it off-list.
> 
> ---
> with our deepest love,
> twisted & bkw
> 
> Exten => h,1,HangUp()
> 
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-- 
Steven Critchfield <critch at basesys.com>