[Asterisk-Users] broadvoice/asterisk incoming calls problem

Bartosz Wegrzyn junk at lexon.ws
Sat Jul 31 08:43:47 MST 2004 

Yes, NAT is a problem.
Due to the changes on the Broadvoice side, my router will not work anymore.
I will change the router for linksys which works for other people.
This was also recommended by James Jones from broadvoice tech support.

One more time, thanks for your support James.

Bart,

> Tommorow I will remove NAT and will connect my modem directly.
>
> Thanks
>
>
>> Thanks Chris,
>>
>> I will try more things tommorow.
>> The thing that broadvoice is awesome I know.
>> It worked for me till last Sunday.
>> It worked with nat=on settings.
>>
>> Then, on Sunday it broke completely.
>> I used it with qos running on linux.(simple HTB)
>>
>> Thanks
>>
>> Bart
>>
>> (simple > ----- Original Message -----
>>> From: "Bartosz Wegrzyn" <junk at lexon.ws>
>>> To: <asterisk-users at lists.digium.com>
>>> Sent: Thursday, July 29, 2004 6:54 PM
>>> Subject: Re: [Asterisk-Users] broadvoice/asterisk incoming calls
>>> problem
>>>
>>>
>>>> I took your advice and also created two entries for incoming calls to
>>>> overcome the DNS problem.
>>>>
>>>> NOW I will track incoming call to my * box.
>>>>
>>>> I see first how asterisk registers:(before the call)
>>>>
>>>> 20:10:37.521845 ns.0.10.10.in-addr.arpa.5060 > 147.135.0.128.5060: udp
>>>> 379
>>>> (DF) [tos 0x18]
>>>> 20:10:37.581972 147.135.0.128.5060 > ns.0.10.10.in-addr.arpa.5060: udp
>>>> 352
>>>>
>>>> I am calling into my box.
>>>> Asterisk picks up. My default messeage starts playing, but I cannot
>>>> hear
>>> it.
>>>> I look at the tcpdump output to see the packets flow:
>>>>
>>>> 20:25:36.492039 147.135.0.128.5060 > ns.0.10.10.in-addr.arpa.5060: udp
>>>> 352
>>>> 20:25:39.538052 147.135.0.128.5060 > ns.0.10.10.in-addr.arpa.5060: udp
>>>> 718
>>>> 20:25:39.538544 ns.0.10.10.in-addr.arpa.5060 > 147.135.0.128.5060: udp
>>>> 474
>>>> (DF) [tos 0x18]
>>>> 20:25:39.539005 ns.0.10.10.in-addr.arpa.5060 > 147.135.0.128.5060: udp
>>>> 475
>>>> (DF) [tos 0x18]
>>>> 20:25:39.540286 ns.0.10.10.in-addr.arpa.5060 > 147.135.0.128.5060: udp
>>>> 655
>>>> (DF) [tos 0x18]
>>>> 20:25:39.540799 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.560257 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.580238 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.600240 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.620242 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.640239 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.660103 147.135.0.128.5060 > ns.0.10.10.in-addr.arpa.5060: udp
>>>> 454
>>>> 20:25:39.660268 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.673145 147.135.0.128.14384 > ns.0.10.10.in-addr.arpa.18938:
>>>> udp
>>> 172
>>>> 20:25:39.680241 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.700238 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.704918 147.135.0.128.14384 > ns.0.10.10.in-addr.arpa.18938:
>>>> udp
>>> 172
>>>> 20:25:39.720239 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.724855 147.135.0.128.14384 > ns.0.10.10.in-addr.arpa.18938:
>>>> udp
>>> 172
>>>> 20:25:39.740239 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.744548 147.135.0.128.14384 > ns.0.10.10.in-addr.arpa.18938:
>>>> udp
>>> 172
>>>> 20:25:39.760238 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.780239 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.800239 ns.0.10.10.in-addr.arpa.18938 > 147.135.0.128.14384:
>>>> udp
>>>> 172 (DF) [tos 0x18]
>>>> 20:25:39.813456 147.135.0.128.14384 > ns.0.10.10.in-addr.arpa.18938:
>>>> udp
>>> 172
>>>> 20:25:39.815961 147.135.0.128.14384 > ns.0.10.10.in-addr.arpa.18938:
>>>> udp
>>> 172
>>>> 20:25:39.817976 147.135.0.128.14384 > ns.0.10.10.in-addr.arpa.18938:
>>>> udp
>>> 172
>>>>
>>>>
>>>> Looks like that broadvoice and I talk to each other.
>>>> But I still cannot hear anything.
>>>> To test it deeper I setup an extension that will call one of my phones
>>>> at
>>>> home. I call again to my * box and press nine.
>>>>
>>>> On my asterisk it looks like this:
>>>>
>>>>     -- Executing Ringing("SIP/192.168.0.3-08d6b540", "") in new stack
>>>>     -- Executing Goto("SIP/192.168.0.3-08d6b540", "menu|s|1") in new
>>>> stack
>>>>     -- Goto (menu,s,1)
>>>>     -- Executing DigitTimeout("SIP/192.168.0.3-08d6b540", "5") in new
>>> stack
>>>>     -- Set Digit Timeout to 5
>>>>     -- Executing ResponseTimeout("SIP/192.168.0.3-08d6b540", "10") in
>>>> new
>>>> stack
>>>>     -- Set Response Timeout to 10
>>>>     -- Executing BackGround("SIP/192.168.0.3-08d6b540", "3") in new
>>>> stack
>>>>     -- Playing '3' (language 'en')
>>>>     -- Executing BackGround("SIP/192.168.0.3-08d6b540", "closed") in
>>>> new
>>>> stack
>>>>     -- Playing 'closed' (language 'en')
>>>>   == CDR updated on SIP/192.168.0.3-08d6b540
>>>>     -- Executing Dial("SIP/192.168.0.3-08d6b540", "Zap/2|30|m") in new
>>> stack
>>>>     -- Called 2
>>>>     -- Started music on hold, class 'default', on
>>>> SIP/192.168.0.3-08d6b540
>>>>     -- Zap/2-1 is ringing
>>>>     -- Zap/2-1 is ringing
>>>>     -- Zap/2-1 answered SIP/192.168.0.3-08d6b540
>>>>     -- Stopped music on hold on SIP/192.168.0.3-08d6b540
>>>>     -- Hungup 'Zap/2-1'
>>>>   == Spawn extension (menu, 9, 1) exited non-zero on
>>>> 'SIP/192.168.0.3-08d6b540'
>>>> lexon*CLI>
>>>>
>>>>
>>>> And here I find out that person at my home phone hears me, but I
>>>> cannot.
>>>> Even that that Media streams goes in both directions there is only
>>>> sound
>>>> coming to my * box, but not from the *.
>>>>
>>>> Also, it is worth to point out that asterisk does not always pickups
>>>> the
>>>> phone. Sometimes I have to try again.
>>>>
>>>> Any Ideas???
>>>> Please help.
>>>>
>>>> Bartosz Wegrzyn
>>>>
>>>>
>>>>
>>>
>>> Bartosz, did you turn NAT to NAT=NO or NAT=NEVER? Try  putting nat=no
>>> in
>>> [general] and nat=never in broadvoice-out/out2/incoming/incoming2 I'm
>>> almost
>>> POSITIVE that NAT is the culprit... it is EVIL, I have dealt with NAT
>>> more
>>> than I care to and I know all the nasty and wierd things it can do to a
>>> network... if you can avoid it I wouldn't touch it with a 100 foot
>>> cattle
>>> prod...
>>>
>>> It looks like you're VERY close, * is receiving audio from you and it
>>> looks
>>> like DTMF is working (people were having trouble with that a while ago)
>>> so
>>> that's really good...
>>>
>>> If you haven't turned NAT off in your sip.conf, I suggest you do that..
>>> I
>>> know you're behind a nat, but since you have all ports forwarded to the
>>> *
>>> machine, you don't need the NAT functionality...
>>>
>>> Other than that, a couple things to try...
>>>
>>> Are you using the latest CVS? You probably are but some people don't
>>> like
>>> to
>>> use it...
>>>
>>> Also I noticed you're using ZAP channels, I'm assuming that's for your
>>> phone
>>> at home? Are you sure you have your zaptel.conf and zapata.conf set up
>>> correctly?
>>>
>>> BroadVoice CAN work, I have been using it for about a month now and
>>> it's
>>> awesome. If you combine asterisk with some good QoS nobody will know
>>> that
>>> you're actually making calls over the internet and they will think you
>>> are
>>> really cool for having an expensive PBX in your house. :)
>>>
>>>     -Chris
>>>
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>>
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