[Asterisk-Users] Call Queues help

Kyle Hagan khagan at nuvoinc.com
Thu Jul 15 14:48:07 MST 2004


I've got the call cuing all setup and working, but im trying to get the 
Callswaiting,you are caller #, etc, and its not working.

I have the following inthere as stated:

queue-youarenext = "queue-youarenext" ("You are now first in line.") 
queue-thereare = "queue-thereare" ("There are") 
queue-callswaiting = "queue-callswaiting" ("calls waiting.") 
queue-holdtime = "queue-holdtime" ("The current est. holdtime is") 
queue-minutes = "queue-minutes" ("minutes.") 
queue-thankyou = "queue-thankyou" ("Thank you for your patience.")

but i get:

Jul 15 14:38:55 WARNING[1267933760]: file.c:464 ast_openstream: File 
"queue-thereare" ("There are") does not exist in any format
Jul 15 14:38:55 WARNING[1267933760]: file.c:752 ast_streamfile: Unable 
to open "queue-thereare" ("There are") (format GSM): No such file or 
directory
    -- Playing 'digits/2' (language 'en')
Jul 15 14:38:55 WARNING[1267933760]: file.c:464 ast_openstream: File 
"queue-callswaiting" ("calls waiting.") does not exist in any format
Jul 15 14:38:55 WARNING[1267933760]: file.c:752 ast_streamfile: Unable 
to open "queue-callswaiting" ("calls waiting.") (format GSM): No such 
file or directory
    -- Hold time for queue1 is 0 minutes
    -- Told Local/104 at home-e8f4,2 in queue1 their queue position (which 
was 2)
Jul 15 14:38:55 WARNING[1267933760]: file.c:464 ast_openstream: File 
"queue-thankyou" ("Thank you for your patience.") does not exist in any 
format
Jul 15 14:38:55 WARNING[1267933760]: file.c:752 ast_streamfile: Unable 
to open "queue-thankyou" ("Thank you for your patience.") (format GSM): 
No such file or directory

I've downloaded the asterisk additional sound files and installed them 
and tried to use those instead and I can play them with the playback 
command, but they dont work here either.

Kyle



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