[Asterisk-Users] How to track (log file) Dial Plan events to fix unsteadily states like opened FXO port

[Miroslav Nachev]

Hello Steven,

   The caller (originator, PSTN side) is closed the line, but the
asterisk side can't understand that the caller is Hangup the line. Our
PSTN is based on Siemens and Ericsson. I found some materials
(documentation of Siemens PBX) where the process of negotiation is
described (tones in Hz, times, etc.) but I don't know how to enter
this data in Asterisk files. There is not description for this
information.
   Also, I am looking for Caller ID detection. If you can help me will
be very good. I try UK settings, but this is not working in Bulgaria.


-- 
Best regards,
 Miroslav                            mailto:miro at space-comm.com

Thursday, July 1, 2004, 6:28:52 PM, you wrote:

SC> On Thu, 2004-07-01 at 11:00, Miroslav Nachev wrote:
>>    Hi,
>> 
>>    We have our own algorithm handling (dial plan) the calls and
>> different events. When we receive an external call (from FXO),
>> probably in consequence of our algorithm, some times the FXO port
>> remains open and we could not establish the reason why the port is not
>> closing. We were thinking a lot what might be the problem - for
>> example we might forget to call the "hang-up method" somewhere in the
>> script. Unfortunately we were not able to fix the problem. We came to
>> the conclusion that the only way to establish where the mistake is, is
>> to ask you for information about is there any log files, which could
>> help us tracing the actions and seeing which action is completed and
>> which not. 
>>    Seeing the actions sequence will help us to establish and solve the
>> problem we have. We count on your help for the solution of this
>> problem. 

SC> You speak of FXO, this makes me assume you are speaking of an analog
SC> POTS line. 
SC> If so, then your next question is which side of the call did the actual
SC> hangup. If the non asterisk side did the hangup, does it provide
SC> disconnect supervision? If no disconnect supervision, can you get a tone
SC> pattern for busydetect or callprogress to detect those events.

SC> Maybe searching around for those few new terms I just used above will
SC> get you hooked up with previous threads to understand anything else you
SC> need.