[Asterisk-Users] Has Nufone gone belly-up

[Darlyl G. Jurbala]

John Baker wrote:
[...]
> What you (and alot of businesses) don't understand about complaints is that
> they generally don't come from people who don't want to do business with
> you, but rather they come from people who do.  They point out problems so
> that they CAN do business with you.  That's why you need to listen and
> respond professionally, not defensively.
[...]

What you (and a lot of consumers) don't understand is that some 
customers need to get fired.  Some people aren't worth doing business 
with.  Those are the facts.

Someone who starts out with a public post of something as ridiculous as 
"Has NuFone gone belly-up" because their (even repeated) contact 
attempts have not gotten a response is likely in that category.

You can't make money trying to satisfy everyone.

Take me for example: NuFone has my business.  They wouldn't if their 
rates increased due to making pretty user interfaces that I'm not 
particularly concerned with, or other such things to make the smallest 
portion of their (prospective) customer base happy.  It just doesn't 
make any business sense to do so.

Daryl