[Asterisk-Users] Has Nufone gone belly-up

[Frankie Gravato]

Hello John,

Sunday, January 25, 2004, 11:36:55 PM, you wrote:

JB> I tried a couple times to talk to them about service.  How much it costs,
JB> how it works, etc.  Just common stuff you might find on a website.  I left a
JB> message and nobody returned my call; I went with voicepulse instead.

JB> John

JB> ----- Original Message ----- 
JB> From: "Sean Cheesman" <scheesman at macarthur-group.com>
JB> To: <asterisk-users at lists.digium.com>
JB> Sent: Sunday, January 25, 2004 9:49 PM
JB> Subject: RE: [Asterisk-Users] Has Nufone gone belly-up


JB> funny...  I got an immediate response, and within 1 hour had my account
JB> activated.  and this was today.....

JB> -----Original Message-----
JB> From: Chris Albertson [mailto:chrisalbertson90278 at yahoo.com]
JB> Sent: Sunday, January 25, 2004 10:36 PM
JB> To: asterisk-users at lists.digium.com
JB> Subject: Re: [Asterisk-Users] Has Nufone gone belly-up


JB> I think discussions about which VOIP service providers are best or "not
JB> best" is a reasonable topic for an asterisk user's list.  After all,
JB> selecting a provider is a big deal

JB> Rants about some company just make the "rant-er" look bad and should be
JB> avoided.

JB> Back to NuFone.  I've just started testing thier service.  So far so
JB> good.  The sound quality and pricing is very much like Iconnect but
JB> NuFone will accept IAX2, a big plus.

JB> But my e-mails are ignored.  Actually sending e-mails was part of the
JB> test of this vendor.  I'm testing to see if they answer e-mail. So far,
JB> not good.  Maybe NuPhone needs to loosen up their spam filters or at
JB> least scan the spam folder every few days.


JB> --- Brian West <brian at bkw.org> wrote:
>> Have you tried to call them?  Your emails could have been caught up in

>> a spam filer or such.... I use nufone daily for our 888 service.  I
>> talk to
>> Jermey daily.  So I dont know what your beef is but your rant has no
>> place
>> on this mailing list if you are having problems and have spent any
>> time
>> trying to get someone on the phone you must be doing something wrong.
>>  I
>> do know about 2 weeks ago GoDaddy screwed up nufone.net's domain and
>> it
>> was sent off into LALA land for a few days.
>>
>> So please keep your rants off the list.
>>
>> bkw
>>
>>  On Sat, 24 Jan 2004, Sathya wrote:
>>
>> > Folks,
>> >
>> > I've ordered a new account from Nufone last month. Transferred
>> money to
>> > Nufone through their paypal account. I had communication with
>> Nufone sales
>> > up until two weeks back. Since then there were no replies to my
>> emails.
>> >
>> > I am afraid with this kind of unresponsiveness how one would run a
>> reliable
>> > service with this company. Have no bad feeling with Jeremy as the
>> author of
>> > widely used h323 channel, but my concern is about the company
>> NuFone. Lot of
>> > newcomers when asked for IAX termination/Origination we say NuFone.
>> I just
>> > want to record my experience so far, as it would help anyone wanted
>> to start
>> > with this company. I can live with the fact that they do not have
>> any web
>> > based interface for customers to do anything with the service as
>> claimed by
>> > the website. But cannot understand taking two weeks to answer a
>> freaking
>> > email. (Well in the absence of trouble ticketing system or web
>> based access
>> > to accounts, email is the only way to contact Nufone)
>> >
>> > I have services running with Iconnect and Voicepulse etc and I was
>> just
>> > trying to use Nufone being well recommended in this list.
>> >
>> > I am not here to tarnish Nufone name but I have no option but to
>> ask the
>> > community since there is no response to my emails or there is no
>> indication
>> > of when my service is available. If they have gone belly-up, well I
>> can then
>> > concentrate on some other company and consider my money as a cost
>> of a bad
>> > choice on my part.
>> >
>> > If I am a very rare case who just had a bad experience with an
>> excellent
>> > company ( I wish ), Nufone please fix this ASSAP.
>> >
>> > Later....
>> >
>> > Sathya
>> >
>> >
>> > _______________________________________________
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JB> =====
JB> Chris Albertson
JB>   Home:   310-376-1029  chrisalbertson90278 at yahoo.com
JB>   Cell:   310-990-7550
JB>   Office: 310-336-5189  Christopher.J.Albertson at aero.org
JB>   KG6OMK

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John Good Luck with Voicepulse they are 0 for 5 this month so far i've
notice 5 outages this month alone and getting any email back from them
is next to impossible..


-- 
Best regards,
Frankie       (fgravato at cfsdigital.com)                     
mailto:nanog at cfsdigital.com