[Asterisk-Users] Has Nufone gone belly-up

[C. Johnson]

I don't think Sathya is ripping Nufone per-se,
just trying to figure out what is going on. I'm
sure you would be doing the same thing IF you did
not get a reply, and did not know where to reach
him. Maybe Sathya does NOT know about the
chatroom. Lighten up.


And I agree, if there is a problem, let it be
known to the community. Just don't "sweep it under
the rug" as Roy put it..

-cj

> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com 
> [mailto:asterisk-users-admin at lists.digium.com]
On Behalf Of Roy
> Sent: Saturday, January 24, 2004 3:23 PM
> To: asterisk-users at lists.digium.com
> Subject: RE: [Asterisk-Users] Has Nufone gone
belly-up
> 
> 
> I want to hear about problems with VOIP vendors.
Sweeping 
> them under the rug isn't going to help.  If its
a valid 
> problem please post it.
> 
> 
> 
> 
> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com
> [mailto:asterisk-users-admin at lists.digium.com]On
Behalf Of 
> Frankie Gravato
> Sent: Saturday, January 24, 2004 11:37 AM
> To: Sathya
> Subject: Re: [Asterisk-Users] Has Nufone gone
belly-up
> 
> 
> Hello Sathya,
> 
> Saturday, January 24, 2004, 12:25:43 PM, you
wrote:
> 
> S> Folks,
> 
> S> I've ordered a new account from Nufone last
month. 
> Transferred money 
> S> to Nufone through their paypal account. I had
communication with 
> S> Nufone
> sales
> S> up until two weeks back. Since then there
were no replies 
> to my emails.
> 
> S> I am afraid with this kind of
unresponsiveness how one would run a
> reliable
> S> service with this company. Have no bad
feeling with Jeremy as the 
> S> author
> of
> S> widely used h323 channel, but my concern is
about the 
> company NuFone. 
> S> Lot
> of
> S> newcomers when asked for IAX
termination/Origination we 
> say NuFone. I
> just
> S> want to record my experience so far, as it
would help 
> anyone wanted 
> S> to
> start
> S> with this company. I can live with the fact
that they do 
> not have any 
> S> web based interface for customers to do
anything with the 
> service as 
> S> claimed
> by
> S> the website. But cannot understand taking two
weeks to answer a 
> S> freaking email. (Well in the absence of
trouble ticketing 
> system or 
> S> web based
> access
> S> to accounts, email is the only way to contact
Nufone)
> 
> S> I have services running with Iconnect and
Voicepulse etc and I was 
> S> just trying to use Nufone being well
recommended in this list.
> 
> S> I am not here to tarnish Nufone name but I
have no option 
> but to ask 
> S> the community since there is no response to
my emails or 
> there is no
> indication
> S> of when my service is available. If they have
gone 
> belly-up, well I 
> S> can
> then
> S> concentrate on some other company and
consider my money as 
> a cost of 
> S> a
> bad
> S> choice on my part.
> 
> S> If I am a very rare case who just had a bad
experience with an 
> S> excellent company ( I wish ), Nufone please
fix this ASSAP.
> 
> S> Later....
> 
> S> Sathya
> 
> 
> S>
_______________________________________________
> S> Asterisk-Users mailing list
> S> Asterisk-Users at lists.digium.com
> S>
http://lists.digium.com/mailman/listinfo/asterisk-
users
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users
> 
> 
> Sathya..
> 
> Ripping on Nufone here isn't the greatest thing
in the world to do.
> 
> I  get  emails  from Nufone as soon as i have
issue or 
> problem or if i See  Jermey on irc he usually
answers my 
> questions within couple mins.
> I've  been  using  nufone since November its
been Rocksolid 
> lot better support from them then the all mighty
voicepulse 
> which takes sometimes months to get anything out
of those fools.
> 
> Nufone is great dont be trashing them.
> 
> 
> --
> Best regards,
> Frankie       (fgravato at cfsdigital.com)
> mailto:nanog at cfsdigital.com
> 
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