[Asterisk-Users] Chagres Technologies, Inc

[Sean Cheesman]

just drop it!  it is for them to iron out!  and for the record, I received my order within a week of placing the order.....

	-----Original Message----- 
	From: admin [mailto:stotaro at seepu.com] 
	Sent: Sat 1/10/2004 3:23 PM 
	To: asterisk-users at lists.digium.com 
	Cc: 
	Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	
	

	Sorry, but how can you ID his inbound packets?
	
	
	----- Original Message -----
	From: "admin" <stotaro at seepu.com>
	To: <asterisk-users at lists.digium.com>
	Sent: Saturday, January 10, 2004 3:17 PM
	Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	
	
	> Just refund the guy his money...
	> ----- Original Message -----
	> From: " John Brown (CV)" <jmbrown at chagresventures.com>
	> To: <asterisk-users at lists.digium.com>
	> Sent: Saturday, January 10, 2004 2:46 PM
	> Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	>
	>
	> > For the list,
	> >
	> > Mike received a partial order shipped 15-Dec, SN ending 4CD8.
	> >
	> > Mike received email replies on 3-Dec  and 17-Dec advising him
	> > on his order.
	> >
	> > Mike ack'd those emails.
	> >
	> > This is the first time we have heard anything (phone calls or email)
	> > from Mike since 17-Dec.  Our CDR and SMTP logs show no inbound packets
	> > or calls.
	> >
	> > Mike has been sent a private email and has been advised that
	> > we will be issuing him a refund on product not received.
	> >
	> > I can only say that there is a human that answers the phones
	> > at Chagres M-F 9-5 MDT (GMT-7).
	> >
	> > I think I'll change the Auto-Attendent so that it says
	> > "For a Human press 0", instead of "To reach an operator
	> > press 0".  Most people don't seem to press 0....
	> >
	> > for order status:  orders AT chagres dot net,
	> >
	> > or call  +1 505 830 1200 and please do leave good
	> > information (name, phone number, what you ordered)
	> > we don't always receive enough info to respond back
	> > (missing phone numbers or complete names are common)
	> >
	> > If you have any issue you can call my direct number at
	> > +1 505 998 0567.  Thats my desk, ring it.
	> >
	> > cheers,
	> >
	> > john
	> >
	> > On Sat, Jan 10, 2004 at 12:08:14PM -0600, mikeu wrote:
	> > > My experience has been one of unresponsiveness to my e-mails.  I have
	> > > ordered and received devices from other providers in the time I have
	> been
	> > > waiting for Chagres.  As of now, based on my experiences and those of
	> others
	> > > that I have heard from I would highly recommend avoiding Chagres and
	Mr.
	> > > Brown.  All I want now is a refund.
	> > >
	> > > Mike
	> > >
	> > >
	> > > -----Original Message-----
	> > > From: asterisk-users-admin at lists.digium.com
	> > > [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Olle E.
	> > > Johansson
	> > > Sent: Saturday, January 10, 2004 3:22 AM
	> > > To: asterisk-users at lists.digium.com
	> > > Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
	> > >
	> > > Mail John Brown at Chagres. john at chagres.net
	> > >
	> > > He usually responds quickly and I get information about where my
	> products
	> > > are.
	> > > Yes, I also have rest orders, but I have acceptable responses on why
	and
	> > > when
	> > > they are expected to arrive in this snowy winterland...
	> > >
	> > > /O
	> > >
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