[Asterisk-Users] Kedpad less extension

[Michael at matraex.com]

Does anyone know of a resource for extensions in which the server
(whether asterisk or custom scripts) can trigger the phone to be
answered?
So for example an operator can have a headset and when a call comes
through the call is automatically (through a script) connected to the
headset instead of the operator having to manually answer the call.  

Any responses, help or ideas of a type of supplier to contact for more
information would be greatly appreciated.

Thanks

Michael Blood