[Asterisk-Users] Agents / ackcall

[Matthew B Marlowe]

This has been discussed a lot.

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Greg
Boehnlein
Sent: Saturday, February 21, 2004 1:33 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Agents / ackcall

Hello,
	I've been working on a proof of concept application for Asterisk

that involves delivering an inbound call to a group of users on cell 
phones. This has ended up using the queue and agent features of
asterisk. 
Everything works right now, but there is some refining that I still need

to do before I am ready to present the solution.

Is there a way, when using the "ackcall" feature for agents w/ the 
"AgentCallbackLogin" command to have the system say "You have an caller 
waiting, please press # to accept this call, or simply hang up"?

Right now, the call is placed to the agent, and once they pick up they 
hear silence while Asterisk waits for them to press the # key. Once the
# 
key is pressed, the "announce = " file is played (per the queue 
definition).

In looking at the source to chan_agent.c this functionality does not 
appear to exist.

-- 
    Vice President of N2Net, a New Age Consulting Service, Inc. Company
         http://www.n2net.net Where everything clicks into place!
                             KP-216-121-ST



_______________________________________________
Asterisk-Users mailing list
Asterisk-Users at lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users