[Asterisk-Users] Queues without members

[Kevin P. Fleming]

Ben Merrills wrote:
> When a new member is rejected from the queue (because there's a limit,
> or there's no agents logged into the queue), is it possible to either
> set an announcement, or to elevate the caller to a new priority (i.e.
> n+100) or something?

I have been wanting this as well for some time; please put a feature 
request into Mantis and I'll get to it once my current round of updates 
to app_queue are completed.

However, instead of jumping to a different priority, I think it would be 
better to just have the Queue() app set a QUEUE_STATUS variable with the 
result of the operation: TIMEOUT, JOINFAILED, etc. Your dialplan can 
then use Goto() to jump wherever it wants to go from there.