[Asterisk-Users] Voice Prompt Info

[Shoval Tomer]

We developed IVR machines for a long time (using Dialogic and our own
code)

In order to be able to get the most of prerecorded prompts, you need to
have a folder "general" sounds (numbers - 1-20, 30-90, 100-900,
1000-9000 and so on, month names, dept. names, etc.)
Then, complete sentences can be built.

You'll get the best sounds if you record the whole sentence, but if you
need to change anything, you'll need to record again.

> -----Original Message-----
> From: Christopher Dobbs [mailto:crdobbs at eracew.net]
> Sent: Saturday, December 11, 2004 2:24 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Voice Prompt Info
> 
> You should not put the "press" or the number in the prompt.
> Have them as separate sounds, that way, they are more generic.
> 
> EG:
> Background(press-1-for)
> Background(sales)
> Background(and)
> Background(service)
> Background(department)
> 
> Background(press-2-for)
> Background(Tech)
> Background(support)
> 
> --
> Christopher Dobbs
> 
> 
> alspachfam at charter.net wrote:
> 
> > I am trying to put together a list of 'departments' to request as
> > voice prompts.  I have the biggies (sales, accounting, shipping,
> > etc...) but I want to make sure I do not miss any. If anyone anyone
> > has some suggestions (Ha... that is like going to an NRA meeting ans
> > asking if anybody has a gun  :-)  ) please forward them to me (and /
> > or post here although, with the volume of this list I do not always
> > have time to read every digest so the 'and' option may be best.) so
> > that I can compile a single list, verify that they are not already
> > available, group them, and send them on.  Please put 'voice prompt'
in
> > the subject line of anything you forward me so that I am less likely
> > to miss it.
> > I am looking for titles that fit into the string:
> > "press 1 for the DEPT department" or  "press 1 for DEPT"
> > but if you have other suggestions, let me know.
> > I will be collecting these for about a week so please try to get
them
> > to me in that time frame.
> > I am hopeful that, with these prompts, it will be possible to make a
> > complete (albeit fairly generic) tree, all with the same voice.
> >
> > Thanks;
> > James
> >
> > alspachfam at charter dot net
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> 
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