[Asterisk-Users] Can asterisk detect BUSY signal?

Andrew Thompson asteriskuser at aktzero.com
Tue Aug 31 11:42:57 MST 2004


eduardo at garnier.inf.br wrote:
> Hi,
> suppose I have agents waiting on a queue and I configure asterisk to
> dial out 
> and to forward the call to the first agent enqueued. Asterisk will do
> it even if 
> the answer to the call is "busy".
> 
> Is it possible to configure asterisk to detect the busy signal and,
> in that 
> case, dial another number, without wasting agent's time?

Are you asking a "is this how it works" question, or have you tried using
queue's and are not getting the intended results?

It should be fairly easy to test, and determine what asterisk's response is.

-----
Andrew Thompson
http://aktzero.com/




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