[Asterisk-Users] Closing bug reports without fixing the repor ted problem

[Steve Hanselman]

 [vested interest: I reported that bug!] 

I agree with this, a system that has x bugs still has x bugs even if you
close them, I think they should be closed by houskeeping if they can't be
reproduced and the person that reported them can't provide a way to
replicate, but they shouldn't be closed because nobody has fixed them for a
while.

This seems to be the case on a number of entries. 

Steve 

 

-----Original Message-----
From: Rob Wise
To: asterisk-users at lists.digium.com
Sent: 25/08/04 07:01
Subject: [Asterisk-Users] Closing bug reports without fixing the reported
problem

While this is more a question for the bug system admins, it does
impact on the whole Asterisk community so I'm going to ask it here.

Why does it seem to be normal procedure to close bug reports which
have not been resolved?  Twice now bug 1915 has been closed off
without a solution being found, much to the protest of those who are
suffering from the reported problem.  I am curious to know why this is
being done as it does not seem beneficial in any way to the Asterisk
project to hide problems by closing the ticket rather than leaving
them open so they can be worked on.

I also am curious to know what other members of the community think of
this.

Rob

Disclaimer: I am one of those affected by the bug, and it is still
present in today's CVS head.
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