[Asterisk-Users] Dialplan problem - incoming calls get MOH, not ringing.

[Seth Remington]

On Tue, 2004-08-17 at 15:44, Patrick Lidstone (Personal e-mail) wrote:
> Chaps,
> I recently added an incoming VOIP account to my asterisk box. When the
> PSTN number associated with this account is dialled, the call rings once
> and then asterisk starts playing music on hold, even though all the
> extensions continue to ring. Variations of answer() and ringing() don't
> seem to help. I'm sure I'm missing something spectacularly obvious, but
> the wiki and googling the mailing list haven't shed any light. FWIW, my
> ISDN-2e based incoming lines work just fine using similar dialplans.
> 
> Here is the excerpt from extensions.conf:
> 
> [my-sip-provider]
> exten => 84411111,1,answer
> exten => 84411111,2,Ringing
> exten => 84411111,3,SetCallerId( 30${CALLERIDNUM})
> exten => 84411111,4,SetCIDName(SIP 0${CALLERIDNUM})
> exten => 84411111,5,Dial(ZAP/2&SIP/2010&SIP/2009&SIP/2011,120,trm)
> exten => 84411111,6,Voicemail,u1001
> exten => 84411111,106,Voicemail,b1001

You have the 'm' option enabled in your Dial() command. That will play
MOH to the calling party until the called channel answers.

-Seth

-- 
Seth Remington
SaberLogic, LLC
661-B Weber Drive
Wadsworth, Ohio 44281
Phone: (330)335-6442
Fax: (330)336-8559