[Asterisk-Users] Need Help with Dial Plan

AstGrp astgrp at cwkb.com
Mon Apr 19 18:25:15 MST 2004


Let me lay it out for you....

Call comes in over a T1 - Signal is em_w.  The extension is seen as
*<callerid>*<last 4 digits of number being called>*.  Which is fine in
it self.

I have my extension.conf file set up as follows...


[did]

; Receive call as *<calling>*<called>
exten => _.,1,Answer
exten => _.,2,Cut(CALLING=EXTEN,*,2)
exten => _.,3,SetCIDNum(${CALLING})
exten => _.,4,Cut(CALLED=EXTEN,*,3)
exten => _.,5,Goto(main,${CALLED},1)

include => main

[main]

exten => 0031,1,Answer
exten => 0031,2,Goto(TNE-SG,s,1)

Include => did
include => TNE-SG

[TNE-SG]

exten => s,1,Answer
;exten => s,2,agi,tne.agi
exten => s,2,Background(tne-main-thanks)
exten => s,3,Background(tne-main-menu)
exten => 1,1,Goto(default-tne,9100,1)
exten => 2,1,Goto(default-tne,4100,1)
exten => 3,1,Goto(default-tne,4200,1)
exten => 4,1,Goto(default-tne,4300,1)
exten => 5,1,Goto(default-tne,4400,1)
exten => 6,1,Goto(tne-main-menu,s,3)
exten => 7,1,Hangup

include => default-tne
include => main

[default-tne]

include => TNE-SG

; Geoff Clark
exten => 4001,1,Macro(stdexten,4001,SIP/gclark)
;exten => 4001,1,Dial(IAX/home:1234 at 69.132.68.17/${EXTEN}@local)
exten => 4004,1,Macro(stdexten,4004,SIP/home)

; Kyle Elworthy
exten => 4002,1,Macro(stdexten,4002,SIP/kelworth)
exten => 4003,1,Macro(stdexten,4003,SIP/khome)

; Tech Support Agents
exten => *6,1,AgentCallbackLogin(4001,401 at default-tne)
exten => *7,1,AgentCallbackLogin(4002,402 at default-tne)
exten => 401,1,Dial(Zap/g1/7046223905)
exten => 402,1,Dial(Zap/g1/7049071514)

exten => 411,1,Answer
exten => 411,2,Wait,2
exten => 411,3,Background(auth-thankyou)
exten => 411,4,Queue(tech-supp)

Where the problem comes in is - I can dial in fine in this scenerio -
but when I go to make an outbound call, it calls the did context and
cut's the call up.  

My problem appears to be I need it one way but not the other.. I hope
this makes since...

Thanks,

-gcc



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