[Asterisk-Users] Interrupting Dial / Qwest-like transfers

Tom tom at sdf.com
Fri Apr 16 10:45:09 MST 2004


On Fri, 16 Apr 2004, Andrew Kohlsmith wrote:

> > 2) While I'm at it...has anyone called Qwest lately?  When they transfer
> > you, they can stay on the line the entire time, listen with you while it
> > rings, then when it says "Press 1 for XXX", then they can dial it for you,
> > talk to whoever answers and say "I've got Ryan on the line and needs
> > [whatever]", then leave the conversation and let you talk to the new
> > person. This whole time you're able to sit and listen to what's going on or
> > chat with the first person that's doing all this work for you.  Is this
> > possible with Asterisk?!
>
> It's called assisted transfer and no, asterisk currently cannot do that.

  This is sometimes just a fancy form of a two party conference.  You just
conference in an outside line, and start dialing.  As long as you can hang
up on the conference, and leave the other party connected, you are ok.
This is sometimes called tandem dialing.

> -A.

Tom



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