[Asterisk-Users] VoicePulse Connect Problems

[Robert Jackson]

Isaac:
	The DID is in Ocala, FL.  I am not sure if it is a new market or
not.  I have not heard anything from their support folks either, but I
just checked the line again and it is working.  I did nothing to fix it.
I just don't understand.  If you don't mind give yours a try again and
let me know if it is working as well.  

Thanks,

Robert

-----Original Message-----
From: Isaac McDonald [mailto:imcdona at asterisk.t28.net] 
Sent: Tuesday, April 13, 2004 2:03 PM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] VoicePulse Connect Problems


Robert Jackson wrote:

>Just a quick couple of questions for ya'll.
>
>1) Does anyone know if VoicePulse Connect will be supporting dtmf 
>tones? I have had a terrible time getting a hold of anyone over there, 
>and I need this functionality before I can migrate to * completely.
>
>2) Are there currently any problems with inbound DID's?  Everything is 
>setup properly in *, but I am not able to receive inbound calls, 
>through VoicePulse of course.  It was working properly yesterday, and 
>without changing anything it stopped working.
>
>Thanks in advance,
>
>Robert Jackson
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I have two incoming DID's from Voicepulse. The first one I set up over 3

months ago and has been working fine, including incoming DTMF. The 
second one I ordered last week in the Birmingham, AL market, its a new 
rate center, DTMF does not work on this DID. I e-mailed support on this 
issue and have yet to get a response. Is your DID in a of of their new 
markets by chance?

Isaac
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