[Asterisk-Users] Cisco 7960 + SIP

[David C. Troy]

What is the best number to call (in the US) to get setup with this 
support?  I wish Cisco would just make this stuff purchasable over their 
website.  I'd pay $8/yr if they didn't make it so complicated.  As it is I 
have to take my Cisco rep out to breakfast to find anything out...

Dave

> Hi Shaun and anyone else looking for Cisco images,
> 
> I don't know what the support contract would cost on a 7960 for the 
> Cisco TAC, but for the ATA186 it's a great, big $8/year. This gives you 
> access to the Cisco TAC, images, and support team which do a fantastic 
> job of follow-through.
> 
> So I would recommend calling them and asking about the support contract 
> for your particular phone.
> 
> If you're too cheap to pay the fees, you can always find a service 
> provider that supports the device and do a tftp cross-grade, upgrade, 
> etc. of the firmware. iConnect, Nikotel, etc all support the ATAs, but 
> not the 7960s.
> 
> The only catch is if you bought the device second-hand. Then there is 
> the chance that your device is ineligible for support.
> 
> On Friday, September 12, 2003, at 08:11  AM, Shaun Ewing wrote:
> 
> > Hello again,
> >
> > After doing some searching of the list archives, I came across a 
> > message by
> > John Todd posted back in July ()
> >
> > To cut a long story short, to be able to use SIP on my phone, I need to
> > P0S30203.bin image.
> >
> > Is there anyway of getting this image without getting a Cisco SMARTnet
> > agreement?
> >
> > -Shaun
> >
> > ----- Original Message -----
> > From: "Shaun Ewing" <asterisk at ewing.dropbear.id.au>
> > To: <asterisk-users at lists.digium.com>
> > Sent: Friday, September 12, 2003 3:58 PM
> > Subject: [Asterisk-Users] Cisco 7960 + SIP
> >
> >
> >> Hello all,
> >>
> >> I know this isn't strictly Asterisk, but I'm sure that there are more
> > people
> >> here using the Cisco 7960 w/ SIP, so I thought I'd post here.
> >>
> >> I've just bought a Cisco 7960 phone to use with Asterisk. It came 
> >> with the
> >> CallManager image on it.
> >>
> >> I've got the 4.4 SIP images (P0S3-04-4-00).
> >>
> >> If I put "P0S3-04-4-00" in the OS79XX.TXT file, the phone downloads 
> >> this
> >> fine (watching TFTP server debug).
> >>
> >> It then proceeds to request P0S3-04-.bin. I don't know why. Naturally 
> >> this
> >> file isn't found.
> >>
> >> I tried renaming the file to P0S3-04-.bin. The phone then downloads 
> >> around
> >> 80% before aborting.
> >>
> >> I hope somebody might be able to shed some light on the situation. Any
> > help
> >> would be greatly appreciated.
> >>
> >> Thanks,
> >> Shaun
> >>
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> >
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> 
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