[Asterisk-Users] app_queue input needed...

[Brian West]

> The second method, where a "sliding window" average of wait times in
> the last X minutes is used as the sample base is a bit more
> difficult, but after some thought I am think it will provide a more
> accurate number.  Note that an unanticipated result of this method
> may be that some callers hear their queue wait time increase instead
> of decrease, which may have unpredictable results on customers. :-)

I think when they first enter the queue will be fine and even better than
trying to recalc the callers estimated wait time.

bkw