[Asterisk-Users] Asterisk Stops Responding

[John Congdon]

1) 8/29
2) The Agents are not used to * to hang up.  I think it works
until they hangup the phone, and then when they pick up
again to login there is nothing (Dialtone, dtmf,...)
3) Can't hard hang up, see #2  :)
4) masqueraded?  Not sure what you mean here.  We use only
Zap devices.  No, VOIP.
5) nope.  From my paste before.  25 and 26 are inbound/remote calls.
52, 54, 64, 65, 66 are all agents/local.

The local phones would not work.  But not ALL of them.  It has
only happened on agent phones.  Everyone else in the building
seems to work fine.


        Zap/66-1  (local      7100         1   )      Up AgentLogin    
(Empty)
        Zap/54-1  (local      7100         1   )      Up AgentLogin    
(Empty)
        Zap/26-1  (macro-enqueue s            105 )      Up Queue        
  PillNetwork|t||pillnetwork
        Zap/25-1  (macro-enqueue s            105 )      Up Queue        
  PillNetwork|t||pillnetwork
        Zap/52-1  (local      7100         1   )      Up AgentLogin    
(Empty)
        Zap/65-1  (local      7100         1   )      Up AgentLogin    
(Empty)
        Zap/64-1  (local      7100         1   )      Up AgentLogin    
(Empty)





On Wednesday, September 3, 2003, at 10:27  AM, TC wrote:

> John
> 1) Is this from current CVS ???
> 2) does the agent notice by the fact that they can't do a * to hang up 
> the
>     channel, in fact all dtmf is not recognized
> 3) if you do a hard hang up the agent line does it stay up
> 4) Does it only happend when the call is masqueraded to the agent line
> 5) if the remote hangs up the channel does the agent line come free
>
> If you ans yes to these items, I beleive I have duplicated this in 
> testing
> last night
> with a config I was testing last night ...
> or
> is this a system wide deadlock ?? Can you do any other * functions
> outside of queues and agents, like dial an extension etc
>
> -----Original Message-----
> From: John Congdon <john at z1g.com>
> To: asterisk-users at lists.digium.com <asterisk-users at lists.digium.com>
> Date: September 3, 2003 5:43 AM
> Subject: [Asterisk-Users] Asterisk Stops Responding
>
>
>> This is getting to be a big problem.  I am hoping it is something
>> I have setup wrong somewhere...
>>
>> Various channels just freeze.  It always appears to be the agents
>> phones only.  They will come to me and say the phones are down again.
>>
>> This morning here is what I see.  I can not do STOP NOW.  Just returns
>> to
>> the CLI prompt.  I have to kill it.  Notice that I try to hangup the
>> channels and
>> nothing happens.
>>
>> Any suggestions?
>>
>> ============================================================
>
>
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