[Asterisk-Users] We are thinking of Asterisk

Aram Ter-Martirosyan aram at hi-teck.com
Wed Nov 5 19:54:17 MST 2003


	Hi all,
	We are thinking of changing our Nortel Meridian PBX to Asterisk.  Before we
jump into this we would like to know if we can support some important for us
functionalities on Asterisk.  We would like to know if we can

	1. Have menu based voice mail with Asterisk? (like press 1 for sales, press
2 for tech support ...)

	2. If we can login, logout make ourselves unavailable with Asterisk ACD?
If Asterisk will route alls FIFO bases to the loggedin and available
personal.

	3.  Can we have regular PBX functionalities
	Call Forwarding
	Call Transfer
	Conference Call
	Music on Hold

	4.  Can we point DID directly to the extension?  No need to dial a main
number and than an extension.


	5.  Is it possible to monitor a call in Asterisk for training or coaching
purposes.  If a new person is doing a tech support can we monitor (listen to
conversation)?  If yes, would it be possible to record conversation - like a
voicemail?


	6.  Can we get our voicemail in our e-mail mailbox? (Can we delete, make
new, forward voicemail from e-mail client?



	7 Can we send and receive faxes from PC?




	Thank you in advance for taking time and answering our questions.

	Aram






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