[Asterisk-Users] call queues - one beep

[Tomaz Izanc]

hi!

Is it possible to use call queues if agent is not always online (can be 
loged in always)?
Can asterisk (queue) call agent when is not busy (like.Dial,SIP/agent1)?
or at least can agent  decide when to pickup line (now is only one beep 
and then MUST speak with caller) ?

The problem is that agent is logged in but is not ready to answer line 
(maybe it needs to take a deep breath or drink a zip of coffe) he needs 
a second or two to accept caller.

tnx,
Thomas