[Asterisk-Users] Newbie please help!

[Gary Ruddock]

I want to automate my small business call centre. When it's busy four people 
answer calls but soon there will be more.

I want to computerise this as much as possible.

I envisaged a system where a regular customer calls, any of the telphonists 
can answer the call from their PC and at the same time display a php page 
with telephone number parameter.

I wanted to get the E100 digium hardware and use asterix but what concerns 
me is the telephonists interface. What software is available that links with 
asterix, can display a list of wating calls and will allow me to open a 
dynamically generated URL in a browser.

I gave seen gnophone and gnomeeting. Could I get asterix to send a url and 
telephone to a voip client like gnophone and could the gnophone user then 
click that link and answer at the same time maybe?



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