[Asterisk-Users] App queue only + waiting call pickup

[Shaun Ewing]

> Personally, I'd like a feature similar to the app_queue but which doesn't
> require the agent's phone to be off-hook all the time. This way, the
agent's
> phone can ring like normal and they can answer it. This better suits an
> 'office' environment where the 'agents' are not on the phone all day, but
> might get 2 or 3 calls per hour (or even less)...

It's there.

eg (from queues.conf)
[sales]
music => moh-queue-announce
member => SIP/7011
member => SIP/7012
member => SIP/7013
member => Agent/17
member => Agent/18
member => Agent/19
context = callqueues-breakout

You can also put Zaptel (eg: Zap/1/whatever) in there.

Regards,
Shaun

> Regards,
> Adam
>
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