[Asterisk-Users] Problems getting 7960's to play nice with Asterisk

sjacobs at rugburn.org sjacobs at rugburn.org
Wed Jul 16 13:58:14 MST 2003


This phone was working with the same cable/switch when used with a Skinny
configuration. But I'll try your suggestion out just to make sure when I
get home tonight...

-Steve

On Wed, 16 Jul 2003, John Laur wrote:

> > Other things:
> > The phone constantly says "Ethernet Disconnected". Even though it
> tftp's
> > configs and registers with the proxy.
>
> Something is wrong with either the phone hardware itself, the network
> port on the hub or switch it is attached to, the ethernet cable it is
> connected with, or the 10/100 autonegotiation between the phone and the
> switch. Any other problems you are having are quite likely due to these
> network problems, and so you should fix this problem before you attempt
> to debug any of the others.
>
> The "Ethernet Disconnected" message on the phones is the equivalent of
> having no link light on your NIC. Standard network connection debugging
> applies.
>
> Some tips: This problem is likely due to a bad cable or 10/100 auto
> negotiation issues. Try known, working cables on a known working
> switch/hub port to see if the problem occurs. Try plugging it into
> another switch (preferably of different brand) if you have one. The 7960
> cannot be forced to either 10 or 100mb operation, so if you do determine
> that it's not the cable or phone hardware, you'll have to either find a
> way to force 10 or 100mb operation on your switch or you'll have to get
> a new one...
>
> Once you get your phone hooked up to the network without problems, then
> you can start looking at the software issues..
>
> John
>
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