[Asterisk-Users] Call Transfer Announcement

Matthew S. Hill mhill at comphealth.com
Fri Feb 28 10:03:40 MST 2003


Steven Critchfield wrote:

>On Fri, 2003-02-28 at 09:52, Matthew S. Hill wrote:
>  
>
>>Does anybody know how to announce a transfer with asterisk?
>>
>>Example:
>>
>>    Call is established between A and B. A then wants to transfer B to C.
>>    On many switches when A transfers B to C, first B is placed on hold,
>>    then A and C are bridged, and A announces to C that B would like to
>>    talk to them. A then Hangs up and B and C are brigded.
>>    
>>
>
>Call established between A and B. A wants to transfer B to C. A flash
>hooks the phone, dials extension, or number to get connected to C and
>announces intent to transfer. A then flash hooks again, and proceeds to
>introduce C and B, then bows out of the conversation by hanging up. This
>method uses the 3 way calling function.
>
>Call established between A and B. A wants to transfer B to C. A flah
>hooks the phone, dials extension 700 and listens for number to be
>repeated. Then A hangs up phone, then places call to C, and announces
>call. At this point A and C have handed off the call. C then can dial
>the number that was read to A and be connected to B. This uses the call
>parking function of asterisk. It is beneficial if C needs a moment to
>compose before picking up the line and A doesn't need to be tied up.
>There is also a variation of this where A parks the call, then goes to a
>new location where A dials the parked location of the call and is able
>to retrieve the call at a new location. Beneficial if you are not at
>your desk, but still was routed the call.
>
>  
>
Ok, that will work on a 1 to 1 ratio with analog phones. How do you do 
it with sip
phones? The # transfer is nice, but it has no call announcement feature. 
I can park
calls, but the users, don't want to park and dial again.

Matthew S. Hill
Systems Engineer
CHG Compaines, Inc.




More information about the asterisk-users mailing list