[Asterisk-Users] IP 500/600 1.1.0 Firmware

[mattf]

I just got off of the phone with Scott Willard at Polycom and things seem
promising. He's going to send me the latest stable boot firmware for the
Soundpoint 500/600 phones and I will make that available on a webiste
somewhere for people to download. 

It seems like their big stumbling block to giving us the firmware and admin
docs for their phones is that they don't want to have to support end users
of their phones. They usually have their resellers do support for specific
PBXs that their phones work with and because none of their resellers support
Asterisk or sell Asterisk that means no one supports Asterisk users of their
phones. 

I told him that we would be putting up a support website for their phones
that they can point Asterisk end users to, to download the latest firmware
and the admin docs as well as contact people for help with configuration. He
seemed to accept that idea and is going to send me a copy of the latest
bootloader as a sign of goodwill for stalling for so long. 

I am to present him with a document outlining what kind of support we will
provide and how they can point end users that call polycom to us so that we
can help. I plan on putting up a simple website with a few FAQs and sample
configs as well as some people that can be emailed or called to ask
questions about Polycom on Asterisk. I'd love to have a few volunteers for
that list so I don't get swamped :)

I plan on hosting the website(donated by my company of course) at least in
the near term just to get something up.

Let me know if you're interested in helping out. I'll post the new
bootloader on a web site when I get it.

Thanks,

MATT---



-----Original Message-----
From: mattf [mailto:mattf at vicimarketing.com]
Sent: Monday, December 15, 2003 4:01 PM
To: 'asterisk-users at lists.digium.com'
Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware


Hello,

I've talked with various people at Polycom about getting on their developer
program and they have been stalling me for weeks. The most information I
received was from Scott Willard, head of IP phone sales for Polycom. He said
that the company is not sure of what direction they want to head with
selling phones to end users in the IP-phone area(and letting their firmware
and admin manuals out in the open). They are planning to continue
development of the IP phone line and not get into the PBX area. I sold the
virtues of Asterisk to the best of my abilities and he seemed to be
interested in at least the possibility of working with the community, but he
said the final decision would be made by the IP-phones division head of
development. When he did not say.

Scott also shed a little light on Polycom relationship with other IP phone
companies, he said that Polycom licenses a lot of their speakerphone and
other phone technologies to many companies including Cisco and Avaya but
their hardware is made entirely differently than those companies, the
resemblance to the Cisco phone line is purely coincidental.


MATT---


-----Original Message-----
From: Bisker, Scott (7805) [mailto:sbisker at harvardgrp.com]
Sent: Monday, December 15, 2003 3:10 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware


Has anyone on the list been able to locate and try out the 1.1.0 firmware?
It was released in November, but I have yet to get my hands on it.  The
Polycom site has way more docs online, but the link to the firmware only
brings up the release notes.

-sb
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