[Asterisk-Users] PREPAID APPLECATION

[Jon Pounder]

> It is a shame that within a couple of hours they can tell you to remove
> helpfull documentation, but not (seemingly) help answer questions
> regarding there Cisco stuff on this list. I think Cisco must have their
> priorities mixed up!
>
> Just my opinion... which also means I won't support a company like that...
> so I won't buy their products...

I couldn't agree more - ask most people and they say they buy from the big
boys (IBM, Cisco, M$, etc) because of the way they know a big company will
stand behind their products, support them, make things right with a
problem, etc. How many of these people have actually tried to deal with
those companies when there is a problem ?

The larger the company the worse it is to find someone intelligent enough
to understand what you are talking about and not just regurgitate the tech
support mantra, and then to actually listen and solve the problem instead
of just saying something like well if it is not affecting 10000 customers
we don't touch it. You want to hear horror stories ? Do a search on trying
to licence lzw from unisys for GIF. (and I thought they centered us out
till I read what others put up with).




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