[Asterisk-Users] Manager interface & Event:Leave

Jim Friedeck asterisk at carhil.com
Mon Aug 25 08:34:54 MST 2003


Is there a way to distinguish the reason an agent leaves the queue 
(agentcallbacklogin)? If an agent logs out to smoke or for lunch then 
that agent logs out by not entering an extension in the login sequence. 
If the channel times out for a queue then they leave the queue but CDR 
(as far as I can tell) records the same sequence of events. We would 
like to know which agents to publicly cane for missing calls and being 
logged out by the system. I am probably missing something obvious. Thanks.

Jim Friedeck




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