[Asterisk-Users] Is Asterisk ready for "real" use?

[Brian West]

Or you can jump on #asterisk

bkw

On Wed, 20 Aug 2003, John Brown wrote:

> We are getting ready to replace our old Panasonic PBX with
> an Asterisk system.  I'd say its ready for prime time.
>
> THe other thing is to have a good consultant in your back pocket
> for those "now how do I do this".
>
> I can strongly recommend John Todd for that role.  His email
> is in the archives.
>
>
> On Wed, Aug 20, 2003 at 11:08:35AM -0500, Mike Ciholas wrote:
> >
> > On Wed, 20 Aug 2003, Ernest W. Lessenger wrote:
> >
> > > At 10:42 AM 8/20/2003 -0500, you wrote:
> > > >So, I would like to hear from those out there that have a
> > > >system as I've described above and tell me if I'm insane to
> > > >commit this direction or whether it makes sense.
> > >
> > > I'm in almost the same situation as you. However, I'm mostly
> > > worried that the customer service desk here will start to
> > > complain that they can't tell how many calls are in the queue
> > > any more (our current phone tells us how many calls are
> > > ringing, on hold, etc). Regardless, I'm very interested to hear
> > > your results as well as what others on the list say, and would
> > > like to stay in touch with you if you decide to move forward
> > > with Asterisk.
> >
> > Needs like yours are probably why you *should* choose Asterisk.
> > Sounds like "there outta be a way" to do that.  Right off, I can
> > see keeping queue length counters and displaying them on the
> > phone, or perhaps having them displayed on a dynamic web page
> > visible to all.  You could imagine doing things as sophisticated
> > as "your expected wait time is X", when the queue grows over X
> > size, call other extensions, etc.
> >
> > I am very intrigued by the flexibility Asterisk offers, but I
> > need to know that I can reliably just "make calls" at first.
> >
> > --
> > Mike Ciholas                            (812) 476-2721 voice
> > CIHOLAS Enterprises                     (812) 476-2881 fax
> > 2626 Kotter Ave, Unit D                 mikec at ciholas.com
> > Evansville, IN 47715                    http://www.ciholas.com
> >
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