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<DIV><FONT face=Arial size=2><SPAN
class=701042800-10032007>Hi</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=701042800-10032007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=701042800-10032007>I am have got one
small niggle that is a real pain. My system keeps reconising the digit 4 as a
0.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=701042800-10032007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=701042800-10032007>Basicly what I have
a is a simple menu. that passes the call on to have an account code recognised
to check the caller has an account.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=701042800-10032007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=701042800-10032007>In the Menu I use
the score to check the confidence of the recognition. if its above 350 I pass
the call on, otherwise I pass it back.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=701042800-10032007>Once they get to the
account code they are asked to say the code. and whats happening is that if they
say for examle 41234 the dialplan reads it back to let the caller check it and
its often 01230, I cant use the score as its high normally around 600, and
DTMF works fine.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=701042800-10032007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=701042800-10032007>Its obviously mixing
four up with nought i Guess. Is it possible to remove nought and make callers
say zero ? or does anyone have any other Ideas
? </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV>Cheers Ian Plain</DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
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