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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi All<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I sent this question off to KP Fleming in the 1<sup>st</sup>
instance as I was under the impression that the Speech-Rec list is more
technical than commercial.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>KPF has suggested that I post and seek the opinions of the
community (not a bad idea at all). So here’s a copy of my question: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>- - - - - - - - - - - - - - -<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Kevin,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Could you advise whether it is too early for commercial
implementation of 1.4beta3 and LumenVox?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have a client who runs a marketing service sending out
500,000 faxes a week worldwide. At times the marketing list information
includes up to 20% voice answers instead of fax answers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The client pays 3c per fax and would be happy to pay this
for a voice recorded announcement style message (i.e. autodialing to an
existing customer list and playing a pre-recorded message).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We can do the autodialing and message announcement however,
currently, at the conclusion to the message we would ask the caller to
“press 1 to continue” and at that point we would connect the
customer to an agent.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We’d like to:<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;
tab-stops:list 36.0pt'><![if !supportLists]><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;mso-fareast-font-family:Arial'><span
style='mso-list:Ignore'>-<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>auto detect a fax machine or voice;<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;
tab-stops:list 36.0pt'><![if !supportLists]><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;mso-fareast-font-family:Arial'><span
style='mso-list:Ignore'>-<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>send a fax if fax tone detected;<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1;
tab-stops:list 36.0pt'><![if !supportLists]><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;mso-fareast-font-family:Arial'><span
style='mso-list:Ignore'>-<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>if voice detected announce a simple
speech recognition option which includes the following“…if you
would like to speak to one of our friendly sales staff or hear more about this
great offer, just say ‘yes’ now…..”;<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Before we allocate our engineers to this task I wanted to
check to see if this is not only possible, but whether it would be considered
stable enough to be used in production. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Your comments would be appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>- - - - - - - - - - -<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any comments / opinions would be appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt;
font-family:Arial;mso-ansi-language:FR'>Regards <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt;
font-family:Arial;mso-ansi-language:FR'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=FR style='font-size:10.0pt;
font-family:Arial;mso-ansi-language:FR'><o:p> </o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><strong><b><font size=2
color="#333333" face=Tahoma><span lang=FR style='font-size:10.0pt;font-family:
Tahoma;color:#333333;mso-ansi-language:FR;mso-no-proof:yes'>Craig Lawrence</span></font></b></strong><span
lang=FR style='mso-ansi-language:FR;mso-no-proof:yes'><o:p></o:p></span></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 color="#464646"
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:#464646;
mso-no-proof:yes'><a href="http://www.mytel.net.au"><span lang=FR
style='mso-ansi-language:FR'>www.mytel.net.au</span></a></span></font><span
lang=FR style='mso-ansi-language:FR'><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=FR
style='font-size:12.0pt;mso-ansi-language:FR'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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