[asterisk-speech-rec] Segfault when loading res_speech_lumenvox.so (b24) on Asterisk 1.6.1.6 CRM:00292299

[LumenVox Support]

Hi Octavio,
 
I'm sorry, but we would not be able to investigate this problem without a technical support contract. Have you restarted the machine since the installation of the Engine?

Our support time can be used to help you with installation, grammar writing, speech tuning and some advanced configuration issues, all of which can greatly increase the effectiveness of your application. Please also note that if you were to purchase a support contract with us, we would not deduct time from your account if the issue turns out to be a bug in our product. 

Technical support contracts are available at $175/hour with a minimum two-hour purchase. Bulk rates are also available: 5 hours for $750 or 10 hours for $1400.

We also offer a Quick Start service, where we'll remote into your machine, install, configure and test the software for $499. This also includes one free hour of technical support time for later use.

As the most affordable speech recognition software provider in the industry, we are sure that you understand our need to ask for payment for these services.

Please let us know how you'd like to proceed.

Thank you, 
Matt Warshal
Technical & Sales Support
LumenVox
P: 1-877-977-0707 - just say "Support" or "Matt" 
P: +1-858-707-7700 
F: +1-858-707-7072 
Support at LumenVox.com
www.LumenVox.com

-----Original Message-----
From: Octavio Ruiz [mailto:tacvbo at tacvbo.net] 
Sent: Thursday, October 01, 2009 6:01 PM
To: asterisk-speech-rec at lists.digium.com
Subject: Segfault when loading res_speech_lumenvox.so (b24) on Asterisk 1.6.1.6

Hi,

I'm having an Asterisk segfault when  trying to load the b24 connector bridge module using 1.6.1.6.  I've already set MODULE_STARTUP_MODE to
1 in the client_property.conf lumenvox configuration file.

The GDB backtrace is here[1] and here[2].

The OS is CentOS 5.3 and the packages installed are

LumenVoxCore-9.0.1001-1.el5
LumenVoxSRE-9.0.1001-1.el5
LumenVoxLicenseServer-9.0.1001-1.el5
LumenVoxClient-9.0.1001-1.el5
js-1.70-8.el5

Thanks,

[1] http://pastebin.com/m6f2cb13f
[2] http://pastebin.com/m4669d48d

--
Octavio H. Ruiz Cervera
Tel.: (+52 55) 8590-9000 Ext. 7016
Mobile: (+52 1 55) 4358-4565